Summary
Overview
Work History
Education
Skills
Websites
Certification
Software
Timeline
Generic

Jessica Payne

San Diego County,United States

Summary

I have over 15 years of experience in diverse operational and marketing roles, with a focus on crypto finance, operational management, and human relationships in the workplace. I have successfully implemented process improvement initiatives, coordinated events and conferences, and negotiated with vendors and stakeholders. I am passionate about innovation and excellence, and I thrive in dynamic and fast-paced environments, where I can leverage my analytical skills, creativity, and positive energy to support the growth and success of my team and company.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Director Of Operations

Halborn
10.2021 - Current
  • Strategic Planning: Develop and implement strategic initiatives aligned with organizational objectives to drive growth and profitability
  • Analyze market trends, competitive landscape, and internal capabilities to identify opportunities for improvement and innovation
  • Operational Efficiency: Streamline business processes and workflows to improve efficiency and reduce costs
  • Identify and implement process improvements, automation solutions, and performance metrics to drive operational excellence and ensure alignment with strategic goals
  • Team Leadership: Provide visionary leadership and direction to cross-functional teams, fostering a culture of accountability, collaboration, and continuous improvement
  • Set clear goals and expectations, coach and mentor team members, and empower them to achieve their full potential
  • Financial Management: Oversee financial planning, budgeting, and forecasting processes to optimize resource allocation and ensure financial stability
  • Risk Management: Identify and mitigate operational risks through proactive risk assessment, contingency planning, and compliance with regulatory requirements
  • Implement policies and procedures to ensure a safe and secure working environment for employees and customers
  • Continuous Improvement: Promote a culture of continuous improvement and innovation, encouraging employees to identify opportunities for efficiency gains and process optimization
  • Implement lean methodologies and best practices to drive operational excellence and achieve strategic objectives
  • Executive Leadership: Collaborate with senior management to develop and execute business strategies, provide regular updates on operational performance, and contribute to key decision-making processes
  • Monitored budget and utilized operational resources.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

TiZo Consultant

Fallene, Ltd.
02.2010 - 12.2021
  • Trade Show Management: Spearheaded the planning, coordination, and execution of trade show events, ensuring seamless logistics and maximizing brand visibility
  • Managed booth setup, staffing, promotional materials, and post-event follow-up to optimize ROI
  • Leveraged innovative tactics to enhance brand positioning and drive lead generation
  • Customer Relationship Management: Cultivated strong relationships with existing clients through proactive communication, personalized engagement, and tailored solution
  • New Customer Acquisition: Implemented strategic initiatives to identify and acquire new customers, leveraging market research, networking, and targeted outreach efforts
  • Utilized feedback and analytics to refine strategies, optimize processes, and drive continuous improvement
  • Brand Representation: Served as a brand ambassador at trade shows, embodying the company's values, mission, and brand identity
  • Budget Management: Managed trade show budgets effectively, optimizing resources and expenses to achieve desired outcomes within allocated financial parameters.

Controller (Crypto Finance)

Edge
04.2017 - 09.2021
  • Facilitated timely reporting to external stakeholders during board meetings, ensuring transparency and accountability
  • Managed precise and punctual processing of accounts payable and payroll, including Bitcoin transactions for payroll disbursements
  • Ensured strict adherence to federal, state, and local tax regulations to maintain the company's compliance.
  • Supervised accounting and financial reporting procedures, including month-end closures, accounts payable management, and financial analysis across multiple currencies such as USDC, BTC, ETH, and DAI
  • Oversaw regulatory reporting obligations and managed budgeting, analysis, forecasting, and trending
  • Served as the primary liaison with senior management for various projects, strategic initiatives, and ad hoc tasks
  • Managed correspondent and client auditor inquiries and ensured compliance with audit requirements
  • Maintained and enhanced internal financial controls and processes, including documentation of standard operating procedures
  • Implemented workflow improvements and process automation to minimize risk, optimize operations, and enhance efficiency
  • Successfully resolved intricate operational challenges and led or participated in departmental projects and initiatives
  • Supervised diverse processes and internal control activities to uphold operational integrity
  • Prepared GAAP financial statements and accompanying footnotes with accuracy and attention to detail
  • Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
  • Accurately completed financial statement audits and thoroughly reviewed results.

Lead AR

Dentaclean
01.2013 - 08.2019
  • Managed accounts receivable and accounts payable processes, ensuring timely and accurate clearing of transactions
  • Conducted monthly reconciliations on the Open Invoice database to maintain financial accuracy and integrity
  • Oversaw property management concerns, including tenant relations, maintenance issues, and lease agreements
  • Implemented operational changes to policies, procedures, and processes to optimize efficiency and effectiveness
  • Engaged in human resources activities such as recruiting, reviewing resumes, and conducting interviews to attract and retain top talent.

Operations Manager

Productive Computing, Inc.
10.2015 - 02.2017
  • Proficient in operational management encompassing policy development, procedure implementation, and process optimization
  • Extensive involvement in HR functions including payroll, benefits administration, onboarding/offboarding, and recruitment processes
  • Adept at maintaining rental properties and coordinating calendars for company officers
  • Experienced in financial analysis, including monthly P&L and Balance Sheet assessments, budget comparisons, and cost-saving initiatives
  • Proven track record of identifying operational improvements and implementing solutions.

Accountant (Paid intern for CPA)

Silva CPA, Inc
11.2014 - 12.2015
  • Monthly Report Analysis: Assist in the preparation and analysis of monthly financial reports, including cash reports, payables and receivables, and profit and loss statements (P&L) for over 20 client companies.
  • Financial Statement Preparation: Support the CPA in preparing financial statements for client companies, ensuring compliance with accounting principles and regulatory requirement.
  • Communication and Collaboration: Collaborated effectively with team members and clients to gather necessary information, address inquiries, and resolve issues in a timely manner
  • Communicate findings and recommendations clearly and professionally, both orally and in writing
  • Professional Development: Took advantage of learning opportunities and mentorship provided by experienced professionals in the CPA office
  • Actively participate in training sessions, workshops, and networking events to enhance accounting knowledge and skills.

Payroll Accountant

Athleisure, Inc. Dba: Sun Diego Boardshops
03.2013 - 08.2015
  • Oversaw payroll and employment administration for 10 store locations, managing a workforce of 200 employees using Paychex software
  • Established and managed vacation accrual systems to ensure accurate tracking and employee satisfaction
  • Managed EDD claims and audits efficiently, ensuring compliance and minimizing disruptions to operations
  • Developed and optimized onboarding and offboarding policies and procedures to streamline turnover and enhance employee experiences
  • Collaborated with a CPA to rectify old payroll tax overpayments, ensuring financial accuracy and regulatory compliance
  • Organized vendor accounts and effectively managed accounts payable processes.

CFO

CrediAuto USA Financial Company, LLC
03.2013 - 03.2015
  • Collaborated directly with Certified Public Accountants (CPAs) to support various accounting functions and financial reporting activities
  • Conducted weekly analysis of financial reports, including cash reports, payables and receivables, profit and loss (P&L), and balance sheets, ensuring accuracy and providing insights to management
  • Spearheaded the creation of a new accounting system, including the development of a chart of accounts, to improve financial organization and efficiency
  • Ensured comprehensive and accurate entry of project budgets into QuickBooks, supporting effective financial management and planning
  • Oversaw company operations to streamline day-to-day activities and enhance efficiency across all departments
  • Achieved significant cost savings of over $126K through strategic purchasing initiatives and new business development efforts
  • Developed employee bonus and compensation projections, conducted studies, and executed compensation plans to incentivize performance and retention
  • Administered the employee new hire and termination processes, including issuing offer letters, managing paperwork, conducting exit interviews, and reviewing termination checklists
  • Managed company procurement activities, sourcing vendors, negotiating contracts, and maintaining supplier relationships

Education

BS Accountancy BS Marketing -

Cal State University San Marcos
01.2005

Skills

  • Leadership training
  • Capital Spending
  • Process Improvement
  • Operational Efficiency
  • Employee Development
  • Performance Improvement
  • KPI Tracking
  • Policy Development and Enforcement
  • Strategic Planning

Certification

  • Human Resources Fundamentals
  • Human Resources
  • Administrative Human Resources

Software

Ashby

Greenhouse

Rippling

Quickbooks

Pulley

MS Office

Google Drive

Timeline

Director Of Operations

Halborn
10.2021 - Current

Controller (Crypto Finance)

Edge
04.2017 - 09.2021

Operations Manager

Productive Computing, Inc.
10.2015 - 02.2017

Accountant (Paid intern for CPA)

Silva CPA, Inc
11.2014 - 12.2015

Payroll Accountant

Athleisure, Inc. Dba: Sun Diego Boardshops
03.2013 - 08.2015

CFO

CrediAuto USA Financial Company, LLC
03.2013 - 03.2015

Lead AR

Dentaclean
01.2013 - 08.2019

TiZo Consultant

Fallene, Ltd.
02.2010 - 12.2021

BS Accountancy BS Marketing -

Cal State University San Marcos

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Jessica Payne