Kerri Dunne
Transportation Coordinator
Saint Augustine,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Student Transportation Coordinator
Florida School For The Deaf And The Blind
ST. AUGUSTINE, United States
12.2012 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with school staff by phone, email or in-person to provide information.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Answered 2- Way Radio system, and delivering messages to staff .
- Managed relational database to store information for reference, reporting and analysis.
- Offered technical support and troubleshot issues to enhance productivity.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Created special events to inform, motivate and persuade internal and external audiences.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Evaluated and adjusted over 10 routes based on daily needs, available workers, traffic hazards and weather conditions.
- Directed dispatching, routing and tracking of 21 fleet vehicles.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Identified appropriate travel routes in accordance with applicable traffic and regulations, protocols and guidelines.
- Determined most effective mode and routing of school buses to and from school campus.
- Provided timely transportation of students to and from school campus.
Gym Manager
Curves Fitness
St. Augustine, Florida
06.2011 - 11.2012
- Created and updated fitness programs focused on cardio, strength and conditioning.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Generated leads through sales promotions and word-of-mouth.
- Reviewed stock counts and ordered items to control inventory.
- Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
- Trained employees on general procedures, gym rules and duties.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Florist
Apopka Florist
Apopka, Florida
06.2002 - 01.2011
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Provided customers with care directions for flower arrangements.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Properly package flowers and plants for damage-free delivery.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
- Developed and maintained courteous and effective working relationships.
- Handled 50-75 calls per day to address customer inquiries and concerns.
Education
Certificate - Floristry Operations And Management
Seminole Community College
Sanford, FL 08.1998 - 05.1999
High School Diploma -
Lake Brantley High School
Altamonte Springs, FL 08.1991 - 06.1995
Skills
Routing plans
Staff supervision
Decision Making
Analytical and Critical Thinking
Timeline
Student Transportation Coordinator
Florida School For The Deaf And The Blind
12.2012 - Current
Gym Manager
Curves Fitness
06.2011 - 11.2012
Florist
Apopka Florist
06.2002 - 01.2011
Certificate - Floristry Operations And Management
Seminole Community College
08.1998 - 05.1999
High School Diploma -
Lake Brantley High School
08.1991 - 06.1995