Abby Taylor
Plano,Texas
Summary
My experience has been beneficial and key to understanding the expectations and needs for Project Management. In addition, I am a clear communicator who thrives in a team-based setting with the ability to drive results in daunting situations. Mission-driven and a believer in working smarter and not harder. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Project Manager
HighRoads
Plano, TX
10.2022 - Current
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Provided guidance to team members regarding tasks assigned to them.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Produced thorough, accurate and timely reports of project activities.
- Created project status presentations for delivery to customers or project personnel.
- Provide support during user acceptance testing cycles.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Assisted in designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Translated user needs into actionable items that could be addressed by IT teams.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Worked closely with clients, technicians, and managerial staff to provide operational support and project updates.
- Identified needs of customers promptly and efficiently.
- Assisted with training users on new systems or changes made to existing ones.
- Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Participated in Agile Scrum methodology meetings to track progress on assigned tasks.
- Participated in Agile Scrum sprints for product development planning and execution.
- Utilized Agile methodology for project management and coordinated sprints with cross-functional teams.
- Coordinated with product owners and other stakeholders throughout the Agile development process.
- Participated in agile sprint planning meetings with cross-functional teams.
- Tracked progress against timelines using agile tools such as JIRA
Business Systems Analysis Advisor
NTT DATA
02.2018 - 10.2022
- Improved auto adjudication for behavioral health pricing
- Provider contract build, fee schedule build and reimbursement methodologies for Medicaid Lines of business
- MEDEF and benefit rule creations and updates when needed
- Successfully designed workflow within team to improve accuracy and post validation methods
- Design, test, and implement reports or file feeds to support department
- Project management of projects from design to implementation
- Requirement mapping and mentor training
- Process Improvements with procedure building and automation
- Managing plans escalated tasks, review escalated issues
- Work with IT Operations supplying requirements to implement processes
- Managed high-pressure deadlines simultaneously, working efficiently and independently to deliver results for various tasks
- Subject matter expert for custom behavioral health process and claims
- Mentor to front end users to understand expectations and outcomes
- Work with Provider Maintenance team and plan’s PM team to unite all parties for expected outcome and provider validations
- Utilize SharePoint documentation to create documents for procedure workflow
- Peer review.
Lead Assistant to Investment Banker
Hilltop Securities
01.2016 - 02.2018
- Analyzed balance sheets and financial statements for Disclosure Database
- Organized and creating procedures
- Preparation of Preliminary and Official Statements using Microsoft Word and Excel
- Answer Phones/transfer calls
- Preparation of Continuing Disclosures for EMMA Filings via Electronic Municipal Market Access (EMMA) system
- Invoice Clients
- Correspondence
- Prepared files for critical record keeping
- Proficient in Excel, Nuance, PDS, Word and Outlook
- Preparation of Bond Deal Closing Memos
- Work with Bond Counsel Lawyers when needed to gather data/tasks
- Personal Assistance to a Public Finance Banker
- Handle expenses and calendars
- Help in coordinating meetings
- Assisted in accessing and purchasing CUSIPS- via the Municipal Securities Rulemaking Board (MSRB).
Configuration Business Analyst
Dell Inc - NTT Data
12.2009 - 01.2016
- Configure and enhance automated processing of benefits
- Benefit Rule creation and MEDEFs
- Develop procedural processes for publishing
- Customer Management Module Xcelys 6.3 – created queues when needed and complex QRT reviews for Config team
- Train users on environment and configuration process
- NDC Validation
- Audit and analyze data and attend internal audit calls and issues
- Validate, build and test data per plan requirements
- SQL, Word and Excel
- SharePoint
- El Centro College
- Property & Casualty Certificates
- 2021 – Business Analysis Overview
- 2021 - Project Fundamentals (PMBOK Guide Sixth Edition) PMBOK Guide Sixth Edition.
Education
Texas Real Estate - Real Estate
Champions School of Real Estate
Dallas, TX06-2021
Some College (No Degree) - Property & Casualty
El Centro College
Dallas, TXSkills
- Benefit Configuration Analyst
- Behavioral Health Pricing Configuration
- Process Improvements
- Procedure Building
- Training
- Project Management
- Information Technology
- Talent Development
- Team Lead
- SQL
- Diamond
- Xcelys
- CORE FTP
- Silver Inclusion Advocate Badge
- Project development
- Document Management
- Strategic Planning
- Project Planning
- Project tracking
- Data Analysis
- Schedule Management
- Cross-Functional Collaboration
- Business Analysis
- Project Scheduling
- Client rapport
- Client Relations
- Customer Relations
- Stakeholder Communications
- Agile Methodology
- Jira and Confluence
- Critical Thinking
- Communication
- Software Development Tools: JIRA, Confluence
- MS Office
Timeline
Project Manager
HighRoads
10.2022 - Current
Business Systems Analysis Advisor
NTT DATA
02.2018 - 10.2022
Lead Assistant to Investment Banker
Hilltop Securities
01.2016 - 02.2018
Configuration Business Analyst
Dell Inc - NTT Data
12.2009 - 01.2016
Texas Real Estate - Real Estate
Champions School of Real Estate
Some College (No Degree) - Property & Casualty
El Centro College
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