Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katelin Vasquez

New York,NY

Summary

Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.

Overview

11
11
years of professional experience

Work History

Administrative Assistant/Receptionist

C.H MARTIN
Fairview, NJ
10.2021 - Current
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Processed invoices for payment using accounting software applications.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Drove customer feedback to deliver information to management for corrective action.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Handled confidential documents in an organized fashion according to established protocol.

Receptionist

AUTO TECH GROUP LLC
09.2019 - 03.2020
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Meeting, greeting and announcing visitors and vendors.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

F/B Supervisor

SOJO SPA CLUB
01.2016 - 08.2019
  • Prepared daily reports outlining sales figures, labor costs, inventory levels.
  • Supervised and monitored all F&B staff to ensure efficient service delivery.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Analyzed customer feedback to develop strategies for improving customer satisfaction ratings.

Front Desk Assistant

SMITH & SMITH
11.2014 - 01.2016
  • Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
  • Welcomed large volume of guests and improved overall customer service.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Ensured that all security procedures were followed according to company policy.

Cashier/barista

PARIS BAGUETTE
03.2014 - 11.2014
  • Preparation and serving hot and cold beverages, such as coffee, espresso drinks, blended coffees and teas.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Stocked shelves with merchandise when needed.

Education

General Equivalency Diploma -

N.M.I.C

Skills

  • Multi-task management
  • Problem-solving
  • Computer proficiency
  • Reception oversight
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Bilingual, Spanish
  • Administrative Experience
  • POS

References

References available upon request.

Timeline

Administrative Assistant/Receptionist

C.H MARTIN
10.2021 - Current

Receptionist

AUTO TECH GROUP LLC
09.2019 - 03.2020

F/B Supervisor

SOJO SPA CLUB
01.2016 - 08.2019

Front Desk Assistant

SMITH & SMITH
11.2014 - 01.2016

Cashier/barista

PARIS BAGUETTE
03.2014 - 11.2014

General Equivalency Diploma -

N.M.I.C

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Katelin Vasquez