Marlon Sean Dabu
Los Angeles,CA
Summary
Detail-oriented Administrative Assistant with a strong background in managing office operations, coordinating patient interactions, and supporting clinical teams. Eager to leverage organizational and communication skills, along with an understanding of healthcare environments, to contribute effectively as a Clinical Research Assistant. Highly motivated to support research projects, assist with data collection and analysis, and help advance clinical studies to improve patient outcomes.
Overview
2
2
years of professional experience
Work History
Administrative Assistant II
UCLA Health
07.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Greeted patients and provided required paperwork to facilitate services.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Patient Services Representative
Hudson Health
07.2023 - 05.2024
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Took copayments and compiled daily financial records.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Facilitated communication between patients and various departments and staff.
- Offered simple, clear explanations to help clients and families understand clinic policies and procedures.
Education
Bachelor of Science - Health Sciences
Mercy College
Dobbs Ferry, New York05-2017
Skills
- Microsoft Office Suite
- CareConnect
- Appointment coordination
- HIPAA compliance
- Inter-office communication
- Charting and clinical documentation
Timeline
Administrative Assistant II
UCLA Health
07.2024 - Current
Patient Services Representative
Hudson Health
07.2023 - 05.2024
Bachelor of Science - Health Sciences
Mercy College
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