Adeline Lizarraga
Concord,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Barista
Starbucks
11.2019 - Current
- Pleasantly interacted with over 500 customers per shift during hectic periods to promote fun, positive environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Nanny
Freelance
06.2012 - Current
- Worked with children one-on-one basis and in groups
- Prepared meals and snacks for children based on dietary guidelines.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Helped children complete homework assignments and school projects.
Grocery Stocker
Whole foods
04.2022 - 01.2023
- Regularly counting inventory and maintaining clean and inviting environment
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 40 pounds.
- Tracked production and quality control systems to proactively identify deficiencies.
Food Bank Volunteer
Christ Community Church Of The Nazarene
09.2013 - 10.2018
- Packaged up nonperishable food items for food bank visitors.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Distributed food boxes with carefully selected essentials to families in need.
- Prepared and packaged boxes during box assembly line phase.
- Collaborated with fellow volunteers to deliver punctual, friendly service for over 500 people
Education
Bachelor of Arts - Computer Animation
Full Sail University
Winter Park, FL06.2026
Animation
Diablo Valley College
Pleasant Hill, CA09.2023
High School Diploma -
Visions in Education
Carmichael, CA06.2019
Skills
- Ordering Procedures
- Opening and Closing Duties
- Friendly and Outgoing
- Creative and outside of box thinker
- New Hire Training
- Inventory Management
- Exceptional Customer Service
- Attention to detail
- Multitasking
- Punctual and Reliable
- MS Office
- Teamwork and Collaboration
- Remote Office Availability
- Organization and Time Management
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Limited Working
References
- Daniel Rodriguez, (925)914-0857
- Martha Osterhoudt, (925)381-4608
Timeline
Grocery Stocker
Whole foods
04.2022 - 01.2023
Barista
Starbucks
11.2019 - Current
Food Bank Volunteer
Christ Community Church Of The Nazarene
09.2013 - 10.2018
Nanny
Freelance
06.2012 - Current
Bachelor of Arts - Computer Animation
Full Sail University
Animation
Diablo Valley College
High School Diploma -
Visions in Education