Michelle McGuffin

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Took Care Of My Elderly Mother

Made Sure She Took Her Meds On Time

Cooked Her Meals For Her

• Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
• Managed waiting lists effectively, contacting patients when earlier appointments became available.
• Handled cancellations professionally, rescheduling patients in a timely manner while minimizing disruptions to daily operations.
• Verified insurance coverage and obtained pre-authorizations.
• Maintained confidentiality and adhered to HIPAA regulations when handling sensitive patient information during the scheduling process.
• Maintained accurate patient records, updating contact information and insurance details as needed.
• Confirmed patient appointments day before scheduled.