Summary
Overview
Work History
Education
Skills
Interests
Timeline
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John Knight Jr

Huber Heights,OH

Summary

Dynamic leader with proven success in operations management at Arons Erons Errons, enhancing team performance and customer satisfaction. Expert in strategic planning and quality assurance, with a knack for decision-making and data analysis. Achieved financial targets through meticulous budget management, ensuring operational excellence.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

34
34
years of professional experience

Work History

Manager of Operations

Arons Erons Errons
07.2022 - 03.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.

Assistant Manager

Skyline Chili
07.2007 - 03.2020
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Clerk

State of Ohio
07.1992 - 07.2007
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Assisted with onboarding of new employees.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Developed and maintained courteous and effective working relationships.

Manager in Training

Red Star Development
04.1990 - 07.1992
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

Associate of Applied Science -

Hocking College
03-2004

High School Diploma -

John H Patterson Career Center
118 East 1st Street Dayton Ohio
05-1990

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Goal setting
  • Inventory management
  • Data analysis
  • Safety procedures

Interests

  • Avid Reader
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Manager of Operations

Arons Erons Errons
07.2022 - 03.2024

Assistant Manager

Skyline Chili
07.2007 - 03.2020

Clerk

State of Ohio
07.1992 - 07.2007

Manager in Training

Red Star Development
04.1990 - 07.1992

Associate of Applied Science -

Hocking College

High School Diploma -

John H Patterson Career Center

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John Knight Jr