Lily Powers
Lake Elsinore,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Snack Bar/ Beverage Cart Supervisor
Temecula Creek Inn
04.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, tested and opened new amenities.
Snack Bar/Beverage Cart Attendant
Temecula Creek Inn
07.2021 - 04.2022
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
- Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
- Consistently provided friendly service to promote better customer engagement.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
- Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.
Associate
In-N-Out
07.2016 - 07.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Business Administration: International Business
San Francisco State University
San Francisco, CA05.2023
Skills
- Licensing Management
- Supply Management
- Employee Training and Supervision
- Managing Orders and Deliveries
- Project Management
- Customer Satisfaction
- Front of House Management
- Teamwork and Collaboration
- Spreadsheet Software
- Hiring and Training
- Organization and Time Management
Certification
- Google Cybersecurity Training - August, 2023
- Bloomberg Market Concepts Certificate - June, 2023
Timeline
Snack Bar/ Beverage Cart Supervisor
Temecula Creek Inn
04.2022 - Current
Snack Bar/Beverage Cart Attendant
Temecula Creek Inn
07.2021 - 04.2022
Associate
In-N-Out
07.2016 - 07.2021
Bachelor of Science - Business Administration: International Business
San Francisco State University
Similar Profiles
Trevor WoodsTrevor Woods
Director of Food and Beverage at Temecula Creek InnDirector of Food and Beverage at Temecula Creek Inn
Garrett WeeksGarrett Weeks
Banquet Cook at Temecula Creek InnBanquet Cook at Temecula Creek Inn
Montserrat Nieto RuizMontserrat Nieto Ruiz
Housekeeping Room Attendant at Temecula Creek InnHousekeeping Room Attendant at Temecula Creek Inn
Kylee CacciatoriKylee Cacciatori
Server Assistant at Temecula Creek InnServer Assistant at Temecula Creek Inn
Merrill GistMerrill Gist
Sales Associate at WalgreensSales Associate at Walgreens