Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

jesus lozoya

Sunland Park

Summary

Dynamic technician with a proven track record at Expert HVAC and Refrigeration, excelling in troubleshooting and complex repairs. Renowned for attention to detail and exceptional customer service, I fostered team growth through training and mentorship, enhancing operational efficiency and employee morale. Committed to continuous learning and industry advancements.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Technician

Expert Hvac And Refrigeration
El Paso, TX
03.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

HVAC Assistant

Cinergy
El Paso, TX
10.2021 - 01.2022

Assisted with the installation of new HVAC systems.

Department Lead

Expeditors International
El Paso, TX
05.2016 - 09.2021
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Oversaw efficient inventory stocking and supply rotation.
  • Set up displays and trained employees on current promotions.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Organized regular meetings with direct reports to discuss progress on projects and strategize future goals.
  • Supervised existing employees and recruited, interviewed and hired new ones.

Department Supervisor

Vista Quality Market
El Paso, TX
06.2012 - 04.2016
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.

Education

Didn't Graduate - Criminal Justice

Dona Ana Community College
Sunland Park, NM

HVAC

Vista College
El Paso, TX
07.2021

High School Diploma -

Santa Teresa High School
Santa Teresa, NM
05.2020

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Certification

  • EPA Section 608 Technician Certification - Environmental Protection Agency.

Timeline

Technician

Expert Hvac And Refrigeration
03.2023 - Current

HVAC Assistant

Cinergy
10.2021 - 01.2022

Department Lead

Expeditors International
05.2016 - 09.2021

Department Supervisor

Vista Quality Market
06.2012 - 04.2016

Didn't Graduate - Criminal Justice

Dona Ana Community College

HVAC

Vista College

High School Diploma -

Santa Teresa High School
jesus lozoya
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