Wanjiru Mungai
Los Angeles,CA
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information.
Overview
23
23
years of professional experience
Work History
Medical Biller and Collector
UNITED MEDICAL IMAGING HEALTHCARE
Los Angeles, United States
10.2014 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Delivered timely and accurate charge submissions.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Adhered to established standards to safeguard patients' health information.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Prepared accounts with past due balances and transferred those cases to collection agency.
- Liaised between patients, insurance companies and billing office.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Medical Collections Representative
Athena Physician Services
Los Angeles, CA
12.2011 - 09.2014
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Assisted in reconciling deposit and patient collections.
- Processed online and paper appeal submissions and refund requests.
- Processed debtor payments and updated accounts to reflect new balance.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
Media Planner
Initiative Media
Nairobi
06.2002 - 04.2010
- Maximized effectiveness of marketing campaigns by diversifying strategies across traditional and online platforms.
- Planned and acquired media for multiple digital channels.
- Fostered inter-agency relationships with client and agency teams, aligning company-wide efforts to optimize media throughput.
- Collaborated with brand personnel on development of social media outreach content.
- Developed presentations, execution plans and tracking metrics for each campaign.
- Identified and monitored KPIs for new and existing digital media properties.
- Designed overall media campaign objectives, defining project goals and outlining brand limitations.
- Developed integrated campaign strategies, incorporating media outreach initiatives across multiple verticals to create unified branding.
- Researched and developed media buying plans, prioritizing cost-effective content with maximum impact.
Media Planner
Saatchi & Saatchi
Nairobi
07.1999 - 06.2002
- Maximized effectiveness of marketing campaigns by diversifying strategies across traditional and online platforms.
- Planned and acquired media for multiple digital channels.
- Fostered inter-agency relationships with client and agency teams, aligning company-wide efforts to optimize media throughput.
- Collaborated with brand personnel on development of social media outreach content.
- Developed presentations, execution plans and tracking metrics for each campaign.
- Developed integrated campaign strategies, incorporating media outreach initiatives across multiple verticals to create unified branding.
Marketing Executive
The Creative Business
Nairobi
01.1999 - 06.1999
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Launched marketing activities for new product lines and market penetration.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
Program Assistant
African Center For Technology Studies
Nairobi
08.1996 - 11.1997
- Supported planning and coordination of NGO program and associated activities.
- Assisted Program Director with planning and coordinating day-to-day and special program activities.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed both digital and physical filing systems and retrieved documents as required.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Made copies, proofed documents and distributed mail to provide administrative support to staff.
- Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
Education
Diploma - Medical Insurance Billing And Coding
Everest College - Los Angeles
Los Angeles, CA11.2011
Diploma - Integrated Marketing Communications
AAA School of Advertising
Johannesburg, South Africa12.1998
Bachelor of Arts - Communications
Daystar University
Nairobi, Kenya05.1995
Skills
- Account Posting
- Excellent Verbal and Written Communication
- Microsoft Office
- Billing and Data Verification
- Statement Distribution
Affiliations
Honor Society Foundation
Timeline
Medical Biller and Collector
UNITED MEDICAL IMAGING HEALTHCARE
10.2014 - Current
Medical Collections Representative
Athena Physician Services
12.2011 - 09.2014
Media Planner
Initiative Media
06.2002 - 04.2010
Media Planner
Saatchi & Saatchi
07.1999 - 06.2002
Marketing Executive
The Creative Business
01.1999 - 06.1999
Program Assistant
African Center For Technology Studies
08.1996 - 11.1997
Diploma - Medical Insurance Billing And Coding
Everest College - Los Angeles
Diploma - Integrated Marketing Communications
AAA School of Advertising
Bachelor of Arts - Communications
Daystar University