Monica Waples
Summary
Proven leader and efficient scheduler, I excelled at LVJUSD by enhancing data integrity and optimizing course availability, demonstrating exceptional multitasking abilities and software knowledge. Achieved significant improvements in student service and academic advising, embodying reliability with a focus on results.
Overview
32
32
years of professional experience
Work History
School Registrar
LVJUSD
04.2007 - 01.2022
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
- Enhanced data integrity by conducting regular audits of student records and promptly correcting discrepancies as needed.
- Assisted in preparation and distribution of course catalogs, class schedules, and registration materials, providing clear and accurate information to students.
- Collaborated with school administrators to develop efficient scheduling strategies, optimizing course availability and maximizing staff resources.
- Informed students about academic policies such as grading systems, transfer credits, course withdrawals or drops in a clear manner.
- Supported school events by managing logistics related to graduation ceremonies, awards programs, and orientation sessions.
Sales Associate, Store Decorator, Stock Supply
Main Street Designs
10.2005 - 03.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Payroll Specialist
Paychex Inc
02.1990 - 06.1999
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained strict confidentiality of all payroll information and records.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Education
Psychology
Las Positas College
Livermore, CAReal Estate License - Real Estate
Real Estate
03.2005
High School Diploma -
Irvington High School
Fremont, CA01.1977
Skills
Leadership Qualities
Scheduling Coordination
Software Knowledge
Academic advising
Multitasking Abilities
Reliability
Timeline
School Registrar
LVJUSD
04.2007 - 01.2022
Sales Associate, Store Decorator, Stock Supply
Main Street Designs
10.2005 - 03.2012
Payroll Specialist
Paychex Inc
02.1990 - 06.1999
Psychology
Las Positas College
Real Estate License - Real Estate
Real Estate
High School Diploma -
Irvington High School
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