Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Hi, I’m
Joceilyan Franceschini Martinez
Claymont,DE
Summary
Overview
5
years of professional experience
Work History
Acts Retirement-Life Communities
Dietary Aide
05.2023 - Current
Job overview
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Famous Footwear
Sales associate
01.2021 - 01.2022
Job overview
- Provided optimum customer service
- Organized product display
- Responsible for stock inventory of shoes and all products materials
- Coordinated, packaged and shipped online orders
- Provide service to customers whose native language is Spanish
Hand Poured By Geraldine
Sales associate
01.2020 - 01.2021
Job overview
- Provided optimum customer service
- Organized product display
- Responsible for stock inventory of candles and all products materials
- Coordinated, packaged and shipped online orders
Education
Wilmington UniversityNew Castle, DE
Bachelor of Science from Psychology
06-2026
University Overview
Skills
- Microsoft office
- Time management
- Problem-solving
- Customer service
- Attention to detail
- Adaptability
Volunteer Experience
Volunteer Experience
- Church yard sales
- Food drives for the less fortunate
- Hand out essential need bags to the less fortunate
Hobbies and Interests
Hobbies and Interests
- Roller skating
- Reading
- Learning new languages
- Singing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dietary Aide
Acts Retirement-Life Communities
05.2023 - Current
Sales associate
Famous Footwear
01.2021 - 01.2022
Sales associate
Hand Poured By Geraldine
01.2020 - 01.2021
Wilmington University
Bachelor of Science from Psychology
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