Summary
Overview
Work History
Education
Skills
Timeline
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Annette Murray

Glenview,IL

Summary

Proactive and meticulous Management professional with 15+ experience in Sales/ Marketing, customer relations, front desk supervision, Move-In Coordinating, and hospitality. Utilizes great communication, organizational and leadership skills to maximize performance.

Has a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Sales & Marketing Director

ELISON INDEPENDENT LIVING
04.2022 - 12.2022
  • Increased census by planning public functions/events/open houses in order to increase traffic activity to the community
  • Planned and maintained annual Marketing plan
  • Established relationships within the community via weekly networking/outreach
  • Supervision of two sales employees
  • Worked closely with administration and medical staff to ensure new residents assessments are completed in a timely manner
  • Managed approximately 30 incoming calls, emails and faxes per day from customers. Conducted tours of the community and compiled application information.

Sales & Marketing Director

BETHANY RETIREMENT COMMUNITY
02.2010 - 04.2019
  • Responsible for SALES & MARKETING functions which include increasing census of this 163 unit non-profit Independent and Assisted Living Sheltered Care community
  • Initiated lead database
  • Conducted all tours of the community with quick and efficient follow-up and strong closing skills
  • Contributed valuable insights during executive meetings through analysis of competitor activity, consumer behavior patterns and emerging trends.
  • Acquired financial, medical and personal documentation for new prospects in accordance with IDPH Regulations for file
  • Planed public functions/events and open houses in order to increase traffic activity to the community
  • Maintained annual Marketing Plan and goals & identify areas of cost effectiveness
  • Works closely with medical staff to ensure new resident assessments are completed in a timely manner
  • Coordinated all move -ins, move- outs and transfers of the community prospects and residents
  • Oversaw front desk staff and operations
  • Worked with maintenance regarding cost effective unit remodeling.

Education

High School Diploma -

Good Counsel High School
Chicago, IL

Skills

  • Sales & Marketing
  • Building Operations
  • Time management
  • Leadership
  • Hospitality
  • Communication
  • Client acquisition and retention
  • CRM Management
  • Relationship Building

Timeline

Sales & Marketing Director

ELISON INDEPENDENT LIVING
04.2022 - 12.2022

Sales & Marketing Director

BETHANY RETIREMENT COMMUNITY
02.2010 - 04.2019

High School Diploma -

Good Counsel High School

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Annette Murray