RHONDA GUERRERO
Fort Lupton,CO
Summary
Competent and kind professional committed to high levels of communication, timely charting, training, and medicine distribution. Patient, caring and organized with a talent for relating to residents, families, staff, and vendors with an approachable attitude. Ready to implement comprehensive, individualized care to a high-demand facility following state regulations and company policies and procedures.
Overview
14
14
years of professional experience
Work History
Resident Care Coordinator
Garden Plaza Of Aurora Senior Living Community
Aurora, CO
05.2021 - Current
- Requires minimal oversight to complete job tasks, meeting all deadlines and goals
- Educates families and residents on current facility policies/procedures and state regulations
- New employer trainer responsible to encompass all policies and procedures as well as a keen sense for retention
- Extensive knowledge of facility specific scheduling with the ability to respect staff while maintaining expectations
- Manages and creates specific care schedules for residents based on assessments
- Assists in coordinating daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Interacts kindly with patients and families and displays positive, outgoing attitude, resulting in establishment of long-term, professional relationships
- Remains alert to problems or health issues of clients and competently responds when needed
- Reports unusual or urgent circumstances in patients' condition or environment immediately Director of Healthcare
- Monitors participant workflow and behaviors throughout training process
- Identified and solved internal problems related to employee turnover by revamping training approaches
- Assists with residents assessments PRN
- Manages inventory for all PPE and supplies/equipment
- Audits all medication Carts on a weekly basis according to state regulations and company policy
- In depth Knowledge af admission process of new residents, residents returning and residents discharging
- Assists on the floor as needed to ensure the staffing levels that are required are met
- In-depth knowledge of hospice
QMAPLEAD/TRAINER
Northglenn Heights Assisted Living
Heights, Northglenn, CO
01.2021 - 05.2021
- Team leader responsible for implementing policies and procedures on the floor
- Mentored new hires, resulting in stronger staff development and increased productivity
- Reviewed incoming medication orders daily for mistakes to maintain proper MAR documentation
- Maintained a good working relationship with co-workers and management
- Completed all required paperwork within anticipated time frames
- Volunteered and tackled new assignments and tasks to ease staff member burden
- Audited all Medication Carts to meet state regulations
Resident Care Coordinator
Inglenook At Brighton
Brighton, CO
03.2019 - 12.2020
- Responsible for implementing policies and procedures throughout the building on the floor
- Trained new employees and existing employees to be proficient
- Completed all required tasks within a timely matter
- Created staff and resident care schedules
- In depth knowledge of new admissions and discharges
- Manages and follows budgeting guidelines throughout the building for supplies and labor
- Responsible for hiring new employees
- Assists in holding monthly meetings for all staff
- Handled all PPE training and hand washing
- Established and enforced organizational policies to keep focus on resident and facility needs
- Professional demeanor with focus on courtesy and respect
- Inventory management with in-depth knowledge of maintaining PAR levels to ensure supply sustainability
QMAP Trainer
Inglenook At Brighton
, CO
02.2017 - 03.2019
- Team player, capable of quickly assisting facility needs with little to no oversight
- Capable of completing all duties and expectations as assigned
- In-depth knowledge of administering prescribed medications according to facility and physician protocols and orders
- Extensive knowledge of expected proper Documentation of MAR
- Adept in oxygen maintenance and protocols for use
- Established a new employee training process
- In-depth knowledge auditing policy and procedure
CNA
Grannie Nannies
Daytona Beach, FL
10.2016 - 02.2017
- Assisted clients with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing, and Grooming
- Assisted with clients who are bedridden
- Hospice Patients
- Escorted patients to doctor appointments and the store
- Prioritized and effectively managed all activities
QMAP
Inglenook At Brighton
Brighton, CO
04.2015 - 07.2016
- Administered prescribed medications according to schedule
- Performed ADLS for multiple residents
- Assisted in generating the shower schedule and auditing medication carts
- Reordered multiple medications
- Talent in obtaining and charting vital signs
- Assisted residents in activities such as crafts and cooking
Scheduling Manager
McDonald's Restaurant
Brighton, CO
04.2013 - 04.2015
- Scheduling of 70+employees on a weekly basis
- Inventory Control of all Supplies
- Monitoring Employee Performance
- Crew Trainer
- Experienced food handling
- Assisted in numerous Health food Audits
- Managed the floor
QMAP
Ashley Manor Senior Living
Fort Lupton, CO
05.2012 - 04.2013
- Cooked and prepared meals for 12 residents at a time
- Assisted residents with feeding and nutrition management
- Monitored and ordered supplies and food
- Performed transfers of residents
- Assisted bedridden residents with focus on good skin integrity
- Administered medication and properly documented on the MAR
Crew Trainer/Assistant Manager
Sonic Drive-In
Fort Lupton, CO
06.2008 - 05.2012
- Inventory Control
- Scheduled weekly employee duties specific to position, of multiple departments
- Managed labor costs
- Floor supervisor
- Assisted in many health food audits
Education
Bachelor of Science - Healthcare Administration
CollegeAmerica - Denver
Denver, CO09.2019
Skills
- Solid communication skills through all sources ie E-Mail text, verbal, written, and shared computer files
- Capable of working effectively under pressure
- Capable of recognizing required updates to training materials and scheduling of ADLS to remain current in resident's specific needs and care-planning
- Highly organized and proficient
- Expert in time management with ability to prioritize duties and tasks
- Leadership with respect and compassion toward all employees
- Bookkeeping skills
- Creativity with ability to focus on the "Big Picture"
- Excellent editing skills and auditing skills
- Quick Learner
- Responsible, professional, and capable
- Computer and internet skills with in-depth knowledge of Microsoft office and Google drive
- Expert multi-tasking skills
Timeline
Resident Care Coordinator
Garden Plaza Of Aurora Senior Living Community
05.2021 - Current
QMAPLEAD/TRAINER
Northglenn Heights Assisted Living
01.2021 - 05.2021
Resident Care Coordinator
Inglenook At Brighton
03.2019 - 12.2020
QMAP Trainer
Inglenook At Brighton
02.2017 - 03.2019
CNA
Grannie Nannies
10.2016 - 02.2017
QMAP
Inglenook At Brighton
04.2015 - 07.2016
Scheduling Manager
McDonald's Restaurant
04.2013 - 04.2015
QMAP
Ashley Manor Senior Living
05.2012 - 04.2013
Crew Trainer/Assistant Manager
Sonic Drive-In
06.2008 - 05.2012
Bachelor of Science - Healthcare Administration
CollegeAmerica - Denver
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