Sonceree' Forbes
VACAVILLE,CA
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Reliable and punctual employee. Offering excellent communication and good judgment.
Overview
5
5
years of professional experience
Work History
Territory Administrative Manager
BACKYARD PRODUCTS
SACRAMENTO, United States
01.2020 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Assigned tasks and directed team of office clerks.
- Maintained CRM database with customer updates and report generation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained store equipment, printers and fax machines.
Administrative Clerk
BACKYARD PRODUCTS
SACRAMENTO, California
01.2020 - Current
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Generated documents necessary for internal meetings.
- Enforced company policies and procedures.
- Checked pricing, signage and display information for accuracy, making changes for events and promotions.
- Entered data into Salesforce system and updated customer contacts with information to keep records current.
Education
No Degree -
Solano Community College
Fairfield, CAHigh School Diploma -
Fairfield High School
Fairfield, CA06.2000
Skills
- Employee Coaching and Motivation
- Cash Handeling
- Critical Thinking
- Team Collaboration
- Schedule Management
- Administration and Reporting
- Verbal and Written Communication
- Customer Service Management
- Corrective Action Implementation
- Multitasking and Organization
- Hiring and Training
- Overseeing Daily Activities
Timeline
Territory Administrative Manager
BACKYARD PRODUCTS
01.2020 - Current
Administrative Clerk
BACKYARD PRODUCTS
01.2020 - Current
No Degree -
Solano Community College
High School Diploma -
Fairfield High School
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