Summary
Overview
Work History
Education
Skills
Accomplishments
Whatibringtothetable
Timeline
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Zachary Meyer

Zachary Meyer

San Tan Valley,AZ

Summary

Customer Relations Expert with 8+ years of experience turning tough customer situations into loyal relationships. Known for my genuine care, empathy, and ability to connect with people like an old friend. I don't just solve problems-I make sure customers feel valued while I'm doing it. Whether it's calming a frustrated client or going the extra mile, I'm your go-to for making sure no customer feels like "just another number." Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

10
10
years of professional experience

Work History

General Service Technician

AAA MWG
Chandler, AZ
09.2023 - Current
  • Inspected vehicle engines to diagnose issues and determined the appropriate repair or service required.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Identified worn out fluid levels such as oil, coolant or brake fluid and refilled them accordingly.
  • Tracked inventory used and notified supervisor about re-ordering needs.
  • Completed standard inspections to assess wear and damage to vehicles.

Independent Contractor

DoorDash
San Tan Valley, AZ
05.2023 - 09.2025
  • Delivered food orders to customers in a timely manner according to Dasher app instructions.
  • Recorded weekly hours and mileage for accurate payment.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.

Field Service Manager

Tropical Water Pools
Chandler, AZ
10.2022 - 06.2023
  • Promoted to management for delivering exceptional customer service and building trust with both clients and the team
  • Ensured customers were well-informed and satisfied while coaching the team to exceed expectations
  • Turned customer complaints into 'thank you' emails more often than not

Independent Contractor

DoorDash
San Tan Valley And Surrounding Area, AZ
01.2022 - 12.2022
  • Delivered meals with a smile and ensured orders were accurate and timely
  • Utilized customer feedback to continuously improve delivery practices, focusing on areas of punctuality, food quality, and customer interaction.
  • Recorded weekly hours and mileage for accurate payment.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.

Owner

Gleaming Pool Cleaning LLC
San Tan Valley, AZ
04.2019 - 10.2022
  • Developed flourishing pool service operation utilizing superior service matched with personalized customer experiences.
  • Delivered exceptional service by prioritizing timely resolutions to customer challenges.
  • Adjusted seamlessly to pandemic challenges, maintaining top-tier service quality.

Field Service Manager

Clear Creek Pools LLC
Mesa, AZ
10.2015 - 04.2019
  • Promoted to management after showing I could handle customer concerns with patience, empathy, and results
  • Solved problems before they escalated, often earning customer loyalty in the process
  • Kept the team motivated and customers happy-sometimes just by listening

Education

High School Diploma -

Glennallen High School
Glennallen, AK
01.1998

Skills

  • Remote team management
  • Client relationships
  • Field operations
  • Service scheduling
  • Service documentation
  • Employee training and development
  • Quality assurance
  • Verbal and written communication

Accomplishments

  • Consistently went above and beyond for customers, whether it meant staying late, finding creative solutions, or taking the time to listen.
  • Built loyal relationships with clients by showing genuine care and empathy.
  • Recognized for making even tough situations manageable (and sometimes enjoyable).
  • I have been told that my people skills are extraordinary and impressive, with a former boss saying, 'I've never seen anything like it.'

Whatibringtothetable

  • Empathy That Sticks: Because actually caring about people goes a long way.
  • Conflict Whisperer: Turning complaints into compliments is practically my hobby.
  • Leadership That Inspires: Teams work harder when they feel supported, not micromanaged.
  • Efficiency Pro: Multitasking like a champ without dropping the ball-or the charm.

Timeline

General Service Technician

AAA MWG
09.2023 - Current

Independent Contractor

DoorDash
05.2023 - 09.2025

Field Service Manager

Tropical Water Pools
10.2022 - 06.2023

Independent Contractor

DoorDash
01.2022 - 12.2022

Owner

Gleaming Pool Cleaning LLC
04.2019 - 10.2022

Field Service Manager

Clear Creek Pools LLC
10.2015 - 04.2019

High School Diploma -

Glennallen High School
Zachary Meyer