Patricia Chavez
Eugene,OR
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
4
4
years of professional experience
Work History
Social Services Assistant
Looking Glass AYS
07.2023 - Current
- Assisted case managers in behavioral support plans for clients, resulting in better understanding clients and creating plans in supporting them.
- Participated in ongoing training opportunities, staying current on best practices within the field of social services.
- Facilitated group sessions for clients focused on skill-building and personal development, fostering a supportive environment for growth.
- Contributed to program evaluations by tracking client outcomes and providing feedback on areas for improvement.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Maintained accurate records of client interactions and progress towards goal.
- In charge of maintaining sight and sound supervision of our AYS clients as well as supervising an assigned team of Social Service Assistants
- Positive role model and youth mentor for the teens in our care and a natural leader for the SSAs in the program.
Childrens Program Teacher
Parenting Now
09.2021 - Current
- Provided parents the opportunity to spend time sharing and learning with other parents, while their children can play and engage in a child-friendly environment.
- Supported families experiencing separation anxiety.
- Provided examples of developmentally-appropriate toys and activities.
- Engaged with children from 1-10 years of age.
- Responded to child distress.
- Fostered a safe and supportive environment.
Shift Manager
McDonald’s
03.2020 - 02.2023
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
Bachelor of Science - Social Sciences
University of Oregon
Eugene, OR06.2023
Skills
- Time Management
- Group Facilitation
- Conflict Resolution
- Effective Communication
- Computer Proficiency
- Crisis Intervention
- Progress Documentation
- Certified in CPR/AED
- De Escalation Tactics
Timeline
Social Services Assistant
Looking Glass AYS
07.2023 - Current
Childrens Program Teacher
Parenting Now
09.2021 - Current
Shift Manager
McDonald’s
03.2020 - 02.2023
Bachelor of Science - Social Sciences
University of Oregon
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