Taylor Kolasz
Lemon Grove,CA
Summary
Qualified Bartender with a strong background in hospitality and customer satisfaction. Has successfully crafted diverse cocktails and has contributing to high repeat business as an entertainer.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Character Performer
Royal Entertainers
11.2023 - Current
- Developed strong improvisational skills being able to seamlessly adapt to unexpected situations.
- Confident when speaking and entertaining large groups of all ages
Customer Service Representative
AutoZone
08.2021 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Swim Instructor
Bubbles Swim School
08.2022 - 11.2022
Education
Grossmont College
El Cajon, CA01-2025
Skills
- Efficient in the POS system
- Beverage preparation
- Team player attitude
- Time management
- Customer Satisfaction
- Engaging personality
- Strong multitasker
Certification
- Gaslamp Bartending School (GBS) Certificate.
- Responsible Beverage Service (California) Certificate
- Food Handlers (California) Certificate
Timeline
Character Performer
Royal Entertainers
11.2023 - Current
Swim Instructor
Bubbles Swim School
08.2022 - 11.2022
Customer Service Representative
AutoZone
08.2021 - 01.2022
Grossmont College
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