Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Montes

Chicago,IL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

Work History

Server

Nikos Banquets
Chicago, IL
07.2024 - 12.2024
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Trained new employees to perform duties.
  • Set up tables in between patrons to reduce wait times.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked food before serving it to customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Identified needs of customers promptly and efficiently.

Education

Curie High School
Chicago, IL
05-2027

Skills

  • Customer service
  • Team member support
  • Hostess support
  • Supply restocking
  • Menu memorization
  • Strong work ethic
  • Allergy awareness
  • Item promotion
  • Memory retention

Languages

Spanish
Professional

Timeline

Server

Nikos Banquets
07.2024 - 12.2024

Curie High School
Crystal Montes