CHRISTINA FESTEVOLE

· Maintained electronic and paper filing systems for easy retrieval of information.

· Used accounting software to issue federal and state income tax returns for individuals and businesses and prepare consolidated reports.

· Conducted thorough reviews of financial records to ensure accuracy in reporting income, deductions, and credits.

· Prepared working papers, reports, and supporting documentation for audit findings.

· Fostered lasting relationships with clients through effective communication addressing their needs promptly, resulting in long-term loyalty and expanded client base.

· Researched technical tax issues to define the tax effect or impact of certain tax positions

· Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

· Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

· Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

(86 unit new construction / 150 unit new construction)

• Developed strong relationships with tenants, ensuring timely rent collection and open communication channels as on-site property manager
• Create and implement office and maintenance procedures.
• Performed bank reconciliations regularly to ensure all transactions were accurately recorded and accounted for.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Conducted thorough background checks on prospective tenants, maintaining a high-quality resident profile at the property.
• Implemented streamlined processes for rent collection, resulting in reduced late payments.
• Negotiated favorable terms with underwriters, ensuring optimal coverage at competitive rates for clients.
• Maintained comprehensive records of all issued certifications, facilitating easy retrieval and audit compliance.
• Developed strong relationships with vendors leading to favorable contract terms that benefited the company's bottom line.
• Leveraged bookkeeping software and automated processes to reduce errors.
• Maintained compliance with industry regulations through diligent record-keeping and adherence to established policies and procedures.
• Served as a liaison between departments to facilitate seamless project execution and cross-functional collaboration.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Created reports, presentations, and other materials for executive staff.
• Oversaw all aspects of facilities management, maintaining a safe, clean, and productive work environment for employees.
• Negotiated and executed contracts on behalf of department.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Reduced operational costs with effective budget management, negotiation of vendor contracts, and expense tracking.
• Assisted with day-to-day operations and decision-making, working efficiently and productively with all team members during all phases of new construction.
• Worked flexible hours across nights, weekends, and holidays.

Corporate Administrator

• · Manufacturing & Wholesale Division: ActivAir
• · Money Service Business Division: Service General Inc
• · Real Estate Division: Service Rentals
• · NanoTech Division: XergyInc
• · Dry Cleaning Division: Delmarva Cleaners
• · Staffing Service Division: ServiceXpress Inc
• Facilitated effective communication between Executive Management and internal departments, ensuring timely responses to inquiries and requests.
• Worked with external accountants to prepare and provide all necessary documents to perform close-out accounting and make tax payments as directed.
• Minimized potential legal issues by staying current on applicable regulations, procuring and maintaining licenses, insurance policies, and bonds to advise leadership on compliance requirements accurately.
• Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, and maintaining a high level of performance under pressure.
• Contributed to strategic decision-making by conducting research, preparing reports, and presenting findings during high-level meetings.
• Assisted with industry-specific day-to-day operations of division, with executive functions as fit to handle customer service, HR disputes, meet objectives, conduct thorough internal audits, analyze research data, and grant writing.
• Oversaw divisional marketing, advertising and represented the organization at industry conferences and events, and launched new products successfully.
• Trained new employees on customer service, money handling, compliance, expansion, and organizing strategies.
• Leasing, rent collections, and evictions.
• Withdrawal and distribute check cashing funds to appropriate locations.
• Volunteered for special projects*
• *Brownfield Grant(S.G.C), SBIR & STTR Grants (XergyInc), State of DE Contract (Delmarva Cleaners), State of DE Bank Com License (3) Check Cashing, Money Transmitter, MSB license ((5) S.G.).
• Created &implementedcompanythebrandedd prepaid debit cards & payroll cards for ServiceXpress / Service Geneal Mastercard
• Organized the annual corporate flu vaccine drives, blood drives, holiday events, and corporate gifts.