Gabrielle McDonald

• Administered emergency medical care to patients in various settings.
• Assessed patient conditions quickly, providing critical interventions as needed.
• Collaborated with healthcare teams to coordinate patient transport and treatment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
• Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
• Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
• Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
• Attended training classes to maintain certification licensure, keep abreast of new developments in the field and maintain existing knowledge.
• Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Assessed patient conditions quickly, providing critical interventions as needed.
• Evaluated patient conditions promptly, delivering essential interventions.
• Maintained accurate records of patient assessments and treatments administered.
• Followed protocols for infection control and safety during patient interactions.
• Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
• Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
• Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
• Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
• Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
• Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.

• Implemented process improvements that enhanced billing efficiency and reduced claim denials.
• Led coding compliance audits to ensure accuracy and adherence to regulatory standards.
• Assisted in maintaining smooth office operations by managing essential administrative tasks such as posting payments, speaking with patients about their bills, and working correspondence.

• Managed account balances to ensure accuracy and completeness. to reflect correct balance.

• Queued claims to secondary and tertiary payers. • Worked correspondence, file appeals, re-opening, and re-determinations.

• Followed timely filing limits for new and corrected claims.

• Worked several Physician practices

• Self-motivated, with a strong sense of personal responsibility.

• Fostered relationships with healthcare providers to enhance service delivery and satisfaction.
• Analyzed provider feedback, implementing changes to improve communication and efficiency.
• Maintained up to date knowledge of specific benefit packages.
• Answered questions on and benefits for Providers offices'.
• Sent back claims to be reviewed.
• Answered calls within a timely manner.
• De escalated calls.

• Collaborated with marketing teams to align promotional strategies with sales objectives.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Utilized CRM software to manage client information, track leads, and monitor sales progress.

• Developed and implemented health education programs targeting chronic disease prevention.
• Facilitated workshops on nutrition, physical activity, and wellness for diverse populations.
• Conducted community health assessments to identify educational needs and trends.
• Collaborated with local organizations to promote public health initiatives and resources.
• Participated in community outreach activities to promote health education initiatives.
• Entered data into Excel worksheet for state.