Enrique Olivas
El Paso
Summary
Accomplished Assistant Store Manager with a proven track record of fostering collaboration and delivering exceptional customer experiences to drive brand loyalty. Adapting processes to dynamic conditions, optimizing efficiency, and maximizing profits are key strengths. Building strong relationships with customers, employees, and senior management is a priority, while also creating visually appealing merchandise displays to drive revenue growth. Exceptional communication skills, both written and oral, have been honed through experience in diverse retail environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
07.2022 - Current
- Assistant Manager for Domino's providing managerial assistance to the store's General Manager in running and implementing operating standards in the restaurant
- Maintains an upbeat and positive attitude among the employees and can help maintain a positive crew morale
- Understanding in the preparation of making pizzas and how best to deliver to designated places where the orders have been made
- Responsible for the nightly drop offs deposits and do the paperwork needed when the General Manager is not around
- Understanding of cash management, interpersonal skills, and time management skills
- As an Assistant Manager we must maintain a current managerial food handlers' certificate to maintain preparation and control of food safely
- Assisting of the data collection of inventories of dry and wet products
- Responsible for the logistics in ordering shipments to arrive in a timely manner
Manager
Domino's Pizza
06.2021 - 06.2022
- As a Manager I have the responsibility for supervising a crew during a shift in the daily operations of a single restaurant
- Providing overall leadership and supervision over operations, the store team members and is held accountable to achieving operational standards, food safety, profitability and creating an inclusive and engaged environment
- Implemented daily staff training of a multitude of topics with the company's guidelines
- Strategic planning of the staffing schedule with is placed out one week in advance
- Taking into consideration of employee leave request and employee call-ins making such the restaurant is staffed effectively
- In charge of the interviewing and hiring process of potential employees the restaurant
- Oversee the daily tasks of the assistant managers work and the employees
- Held a key to the store and was accountable for securing the building after nightly closing shifts
Customer Service Representative
Domino's Pizza
05.2018 - 06.2021
- Responsible for greeting customers who walk in the store
- Assisted with telephonic orders and in-person orders
- Prepped and prepared pizza, sides, and desserts
- Maintain a clean work environment and a current food handlers' card
- Responsible for stocking the food properly and staying proactive in the daily tasks
Education
Associate of Applied Science - Culinary Arts
Community College of El Paso
El Paso, TXSkills
- Sales monitoring
- Budget assistance
- Recruiting and interviewing
- Conflict resolution
- Adaptability and flexibility
- Recruitment and hiring
- Strategic planning
- Workload management
- Customer relationship management (CRM)
- Staff management
Certification
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV)/[State].
Timeline
Assistant Manager
Domino's Pizza
07.2022 - Current
Manager
Domino's Pizza
06.2021 - 06.2022
Customer Service Representative
Domino's Pizza
05.2018 - 06.2021
Associate of Applied Science - Culinary Arts
Community College of El Paso
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