Joshua Camargo
Round Rock,TX
Summary
Multi-tasking Leader well-known for creating positive workplace culture and high-performing teams. Love working with others and being a part of a team. Demonstrating a sense of urgency and care to provide for others. Motivated leader with knowledge of effective training skills to better enhance the workplace. Great communication skills and bringing almost 3 years of experience in the field of hospitality and ready to impact more people.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Core Team Leader
Chick-fil-A
Round Rock, TX
05.2019 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used hospitality expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Create/Develop/Maintain a loving and caring culture for guests.
Education
Associate of Science - Business Administration
Austin Community College
Austin, TX05.2023
Skills
- Employee Coaching and Motivation
- Administration and Reporting
- Managing Operations and Efficiency
- Performance Tracking and Evaluations
- Behavior Modeling
- Business Analysis
- Hospitality Management
- Staff Management
- Sales Tracking
- Managing Cash Register
- Daily Operations Management
- Managing Labor
Certification
Food Handlers Certification
Languages
Spanish
Limited Working
Timeline
Core Team Leader
Chick-fil-A
05.2019 - Current
Associate of Science - Business Administration
Austin Community College
Food Handlers Certification
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