Roxanne Emrich
Butler,WI
Summary
Experienced Loss Mitigation Specialist and Mortgage Professional offering 20+ years in industry. Outstanding customer service and administrative skills. Proficient in Equator and Encompass.
Overview
13
13
years of professional experience
Work History
Post Closer
GSF Mortgage Corporation
Brookfield, WI
10.2020 - 02.2022
- Completed post-closing quality control evaluations of originated mortgage loans.
- Worked with warehouse banks to manage shipment of collateral documents.
- Checked accuracy and completeness of all paperwork.
- Reviewed and validated details of loan applications and closing documentation.
- Consulted with outside vendors to identify and resolve loan closing issues.
Mortgage Loan Processor
GSF Mortgage Corporation
Brookfield, WI
05.2018 - 10.2020
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Provided quick turnaround times to maintain fast-past schedule.
- Checked packages for appropriate documentation.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional, FHA, VA , WHEDA and Bond loans.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Managed pipeline of 50-100 files for 3-5 Loan Officers.
Senior Loan Processor
First Bank Financial Center
Oconomowoc, WI
11.2015 - 02.2018
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Provided quick turnaround times to maintain fast-past schedule.
- Handled any conditions sent from underwriting departments.
- Managed pipeline of 50-100 files for 2-4 Loan Officers.
Loss Mitigation Specialist
Wells Fargo
Milwaukee,, WI
11.2008 - 10.2015
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Evaluated pay stubs, credit history, tax information and bank statements for financial status.
- Approved Final Settlement Statements, removing unnecessary fees not allowed by Wells Fargo
- Monitored pipelines to track and log status of loans.
- Following all Conventional, FHA, VA, and WHEDA guidelines.
- Worked with Title companies to ensure speedy closings.
- Maintained pipeline of 150-400 loans for multiple Loan Officers
Education
University of Wisconsin-Milwaukee
Milwaukee, WISkills
- Attention to Detail
- Loan File Review
- Decision Making
- Verbal and Written Communication
- Time Management
- Exceeded department loan closed goal of 80 loans, closing 100-120 loans every month consistently
- Automated Underwriting System (AUS)
- Customer Relations
Timeline
Post Closer
GSF Mortgage Corporation
10.2020 - 02.2022
Mortgage Loan Processor
GSF Mortgage Corporation
05.2018 - 10.2020
Senior Loan Processor
First Bank Financial Center
11.2015 - 02.2018
Loss Mitigation Specialist
Wells Fargo
11.2008 - 10.2015
University of Wisconsin-Milwaukee
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