Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxanne Emrich

Butler,WI

Summary

Experienced Loss Mitigation Specialist and Mortgage Professional offering 20+ years in industry. Outstanding customer service and administrative skills. Proficient in Equator and Encompass.



Overview

13
13
years of professional experience

Work History

Post Closer

GSF Mortgage Corporation
Brookfield , WI
2020.10 - 2022.02
  • Completed post-closing quality control evaluations of originated mortgage loans.
  • Worked with warehouse banks to manage shipment of collateral documents.
  • Checked accuracy and completeness of all paperwork.
  • Reviewed and validated details of loan applications and closing documentation.
  • Consulted with outside vendors to identify and resolve loan closing issues.

Mortgage Loan Processor

GSF Mortgage Corporation
Brookfield , WI
2018.05 - 2020.10
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Checked packages for appropriate documentation.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional, FHA, VA , WHEDA and Bond loans.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Managed pipeline of 50-100 files for 3-5 Loan Officers.

Senior Loan Processor

First Bank Financial Center
Oconomowoc , WI
2015.11 - 2018.02
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Handled any conditions sent from underwriting departments.
  • Managed pipeline of 50-100 files for 2-4 Loan Officers.

Loss Mitigation Specialist

Wells Fargo
Milwaukee, , WI
2008.11 - 2015.10
  • Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
  • Evaluated pay stubs, credit history, tax information and bank statements for financial status.
  • Approved Final Settlement Statements, removing unnecessary fees not allowed by Wells Fargo
  • Monitored pipelines to track and log status of loans.
  • Following all Conventional, FHA, VA, and WHEDA guidelines.
  • Worked with Title companies to ensure speedy closings.
  • Maintained pipeline of 150-400 loans for multiple Loan Officers

Education

University of Wisconsin-Milwaukee
Milwaukee, WI

Skills

  • Attention to Detail
  • Loan File Review
  • Decision Making
  • Verbal and Written Communication
  • Time Management
  • Exceeded department loan closed goal of 80 loans, closing 100-120 loans every month consistently.
  • Automated Underwriting System (AUS)
  • Customer Relations

Timeline

Post Closer

GSF Mortgage Corporation
2020.10 - 2022.02

Mortgage Loan Processor

GSF Mortgage Corporation
2018.05 - 2020.10

Senior Loan Processor

First Bank Financial Center
2015.11 - 2018.02

Loss Mitigation Specialist

Wells Fargo
2008.11 - 2015.10

University of Wisconsin-Milwaukee
Roxanne Emrich