Roxanne Emrich
Butler,WI
Summary
Experienced Loss Mitigation Specialist and Mortgage Professional offering 20+ years in industry. Outstanding customer service and administrative skills. Proficient in Equator and Encompass.
Overview
13
13
years of professional experience
Work History
Post Closer
GSF Mortgage Corporation
Brookfield , WI
2020.10 - 2022.02
- Completed post-closing quality control evaluations of originated mortgage loans.
- Worked with warehouse banks to manage shipment of collateral documents.
- Checked accuracy and completeness of all paperwork.
- Reviewed and validated details of loan applications and closing documentation.
- Consulted with outside vendors to identify and resolve loan closing issues.
Mortgage Loan Processor
GSF Mortgage Corporation
Brookfield , WI
2018.05 - 2020.10
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Provided quick turnaround times to maintain fast-past schedule.
- Checked packages for appropriate documentation.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional, FHA, VA , WHEDA and Bond loans.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Managed pipeline of 50-100 files for 3-5 Loan Officers.
Senior Loan Processor
First Bank Financial Center
Oconomowoc , WI
2015.11 - 2018.02
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Provided quick turnaround times to maintain fast-past schedule.
- Handled any conditions sent from underwriting departments.
- Managed pipeline of 50-100 files for 2-4 Loan Officers.
Loss Mitigation Specialist
Wells Fargo
Milwaukee, , WI
2008.11 - 2015.10
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Evaluated pay stubs, credit history, tax information and bank statements for financial status.
- Approved Final Settlement Statements, removing unnecessary fees not allowed by Wells Fargo
- Monitored pipelines to track and log status of loans.
- Following all Conventional, FHA, VA, and WHEDA guidelines.
- Worked with Title companies to ensure speedy closings.
- Maintained pipeline of 150-400 loans for multiple Loan Officers
Education
University of Wisconsin-Milwaukee
Milwaukee, WISkills
- Attention to Detail
- Loan File Review
- Decision Making
- Verbal and Written Communication
- Time Management
- Exceeded department loan closed goal of 80 loans, closing 100-120 loans every month consistently.
- Automated Underwriting System (AUS)
- Customer Relations
Timeline
Post Closer
GSF Mortgage Corporation
2020.10 - 2022.02
Mortgage Loan Processor
GSF Mortgage Corporation
2018.05 - 2020.10
Senior Loan Processor
First Bank Financial Center
2015.11 - 2018.02
Loss Mitigation Specialist
Wells Fargo
2008.11 - 2015.10
University of Wisconsin-Milwaukee