Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ricardo Smaltino

Summary

Versatile Operator with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Logistics and Continuous Improvement.

Overview

22
22
years of professional experience

Work History

Operations Manager

Amazon
08.2020 - Current
  • Empowered a team of ten salaried leaders to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Increased profits year over year by 3% by streamlining operations and adding continuous improvement to my team.
  • Led a successful change initiatives regionally, ensuring seamless transitions during organizational restructuring efforts.

Regional Territory Manager

KraftHeinz
01.2018 - 08.2020
  • I have exceeded all distribution points, region wide with three different distributors on the KraftHeinz innovation items and won the distribution award for the west
  • Increased sales volume and expanded product line to three new Distributors to include Sysco and US Foods, Warehouse clubs and natural food chains.
  • Managed a sales team in administrative tasks to help sales reps close deals.
  • Streamlined internal processes by identifying inefficiencies and recommending improvements, saving time and resources for the team.

Territory Sales Manager

Southern Glazers Wine and Spirits
01.2012 - 01.2018
  • After only three months of employment, I hit every distribution goal with a 12% increase in revenue
  • I was then quickly promoted to General Market Outside sales and nominated for Salesmen of the month three times
  • Effectively utilized product presentations, point of sale, competitor analysis, and product education to completely remove my competition from Treasure Island gaining an additional 1.1 Million dollars in revenue in 2016
  • Had the highest points of distribution for all Moet Hennessey brands five months in a row through product knowledge by planning and coordinating educational seminars for my client base
  • Increased sales in my assigned area by 9% in first and second year to over Eleven million dollars
  • Nominated twice for salesmen of the year in my division for adding a record number of new items and products to my area of responsibility year over year.

Bartender

Santa Fe Station
01.2005 - 01.2012
  • Co-developed new ordering process that reduced costs and increased productivity
  • During my time bartending I was able to get my education and find success in the Army National Guard.

Beverage Director

Palace Station Casino
01.2004 - 01.2005
  • Successfully led a team of 94 employees, providing all policies and procedures, training, and workflow management
  • Team successfully met and/or exceeded all operational objectives
  • Achieved all profit and loss margins while managing a $6 million budget
  • Assumed responsibility for all comparative analysis required to understand product mix, industry competition, and performance standards

Assistant General Manager

BJ's Brewery and Restaurant
01.2002 - 01.2004
  • Developed the required processes, procedures, and training to open 3 new stores, all on time and on budget
  • Created a strong implementation team that ensured the smooth transition for each store opening
  • Served as analytical support to all top leaders within the organization.

Education

MBA - Operations Management

University of Phoenix
Las Vegas, NV
01.2025

Certificate – Six Sigma Green Belt -

Villanova University
01.2010

Certificate - Project Management -

Villanova University
01.2009

Bachelor –Business Management -

University of Phoenix
01.2007

Skills

  • Logistics Management
  • Project Management
  • Process Improvement
  • Supplier Monitoring
  • Customer Relationship Management
  • Fluent in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Operations Manager

Amazon
08.2020 - Current

Regional Territory Manager

KraftHeinz
01.2018 - 08.2020

Territory Sales Manager

Southern Glazers Wine and Spirits
01.2012 - 01.2018

Bartender

Santa Fe Station
01.2005 - 01.2012

Beverage Director

Palace Station Casino
01.2004 - 01.2005

Assistant General Manager

BJ's Brewery and Restaurant
01.2002 - 01.2004

MBA - Operations Management

University of Phoenix

Certificate – Six Sigma Green Belt -

Villanova University

Certificate - Project Management -

Villanova University

Bachelor –Business Management -

University of Phoenix

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Ricardo Smaltino