Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jameelah Nero

Grand Prairie,TX

Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise, and a goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies, and managing records. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.

Overview

4
4
years of professional experience

Work History

Clerk I

Dallas County
Dallas, TX
08.2021 - Current
  • Responsible for processing petitions, fulfilling subpoenas, data entry, communicating with probation officers, attorneys, and investigators
  • Review, verify, and maintain records related to juveniles
  • Greet visitors in a friendly and professional manner while directing them appropriately.
  • Support office clerical functions using word processing and other software, email, and office machines.
  • Utilize computer software programs to create reports, labels, and forms.
  • Follow confidentiality rules to preserve data quality and reduce potential information compromise.
  • Develop detailed spreadsheets to track data

Customer Service Representative

USMD
IRVING, TX
01.2020 - 08.2021
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Update medical records with order specifics and customer details, preferences and billing information.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Made outbound calls to obtain account information.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Education

Grand Prairie High School
Grandfalls, TX
06.2014

Some College (No Degree) - Social Psychology

University of Phoenix

Skills

  • Spreadsheet Development
  • Administrative Support
  • Database Entry
  • File Maintenance
  • Verbal and Writing Communication
  • Confidentiality
  • Peer Relationships

References

References available upon request.

Timeline

Clerk I

Dallas County
08.2021 - Current

Customer Service Representative

USMD
01.2020 - 08.2021

Grand Prairie High School

Some College (No Degree) - Social Psychology

University of Phoenix

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Jameelah Nero