Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zara Simmons

Orlando,FL

Summary

I'm a business management student at UCF with hands-on experience in customer service and sales from working at Metro by T-Mobile, Boston Market, US Polo, and the Coach store. I consistently exceeded sales goals, delivered exceptional customer experiences, and developed strong communication and leadership skills. My passion for business drives me to continuously learn and improve, always aiming for excellence.

Overview

4
4
years of professional experience

Work History

Sales Associate

Metro By T-mobile
09.2024 - Current

Sales Associate

Metro By T-mobile
05.2024 - 08.2024

Sales Associate

Metro By T-mobile
01.2024 - 05.2024
  • As a Sales Associate at Metro by T-Mobile, I helped customers find the best mobile solutions to fit their needs
  • I provided in-depth product knowledge, explained plans, and assisted with device activations
  • My role involved meeting sales targets, handling transactions, and delivering personalized customer service
  • By staying updated on the latest mobile trends and promotions, I consistently exceeded sales goals and built lasting relationships with customers
  • This experience sharpened my communication, problem-solving, and sales skills in a highly competitive environment

Cashier/Sales

U.S. Polo
08.2023 - 12.2023
  • At U.S
  • Polo, I was responsible for folding clothes and maintaining a visually appealing store while also working the register
  • I ensured the merchandise was neatly organized and displayed to enhance the shopping experience for customers
  • Additionally, I handled cash transactions, processed payments, and provided efficient customer service at the register
  • This role helped me develop attention to detail, organizational skills, and the ability to multitask in a fast-paced retail environment

Sales

Coach
08.2022 - 08.2023
  • At Coach, I worked on the sales floor, where I helped customers find the perfect products while delivering a luxury shopping experience
  • My responsibilities included greeting customers, understanding their needs, and showcasing our premium bags and accessories
  • I consistently met and exceeded sales targets by building strong relationships with clients and offering personalized style recommendations
  • Working in such a high-end environment honed my skills in product knowledge, upselling, and delivering exceptional customer service

Cashier/Server

Boston Market
02.2021 - 07.2022
  • At Boston Market, I worked as a cashier and server, where I handled both register operations and food service
  • My role involved taking customer orders, managing payments, and ensuring accurate cash handling
  • I also served food, making sure each plate was prepared with care and met the company's quality standards
  • I thrived in the fast-paced environment, maintaining a friendly, positive attitude while delivering quick and efficient service
  • This experience helped me build strong multitasking, communication, and customer service skills

Education

Bachelors -

UCF
11.2024

Highschool -

Barbara Goleman Senior Highschool
06.2023

Skills

  • Teamwork
  • Microsoft Office
  • Ability to Work Under Pressure
  • Customer Service
  • Leadership

Languages

Spanish
Limited Working

Timeline

Sales Associate

Metro By T-mobile
09.2024 - Current

Sales Associate

Metro By T-mobile
05.2024 - 08.2024

Sales Associate

Metro By T-mobile
01.2024 - 05.2024

Cashier/Sales

U.S. Polo
08.2023 - 12.2023

Sales

Coach
08.2022 - 08.2023

Cashier/Server

Boston Market
02.2021 - 07.2022

Highschool -

Barbara Goleman Senior Highschool

Bachelors -

UCF

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Zara Simmons