Gabrielle Garcia
Austin,Texas
Summary
Driven creative problem solver with great attention to detail. Extremely organized and a natural at planning.
Overview
6
6
years of professional experience
Work History
CLIENT SERVICE ASSOCIATE
RH
Austin, TX
12.2021 - Current
- Helped multiple clients daily with positive attitude and focus on client delight
- Maintained accurate notes and cases with proactive attention to client information updates
- Resolved concerns with products or services
- Assisted clients with available online resources and services to increase convenience
- Delivered exceptional customer service to every customer by providing extensive knowledge of products
GALLERY CURATING ASSOCIATE
RH
AUSTIN, TX
11.2018 - 12.2021
- Partnered with Delivery Leaders to coordinate Furniture floor sets in Gallery
- Directed numerous Gallery Deliveries and Client Installations to maintain quality standards while leading with luxury for client
- Owned Curating Training for new Gallery Associates to ensure RH standards were met and upheld
- Provided feedback and follow up with both Gallery and Delivery Teams
- Read and audited planograms, visual maps, floor plans
- Followed Installation Guides to ensure correct product placement and quantity
- Maintained Gallery Directory to inform team on incoming and outgoing furniture
- Organized and rotated status forms after each Gallery Delivery to ensure accurate results for Gallery Inventory
- Worked with home office Gallery Opening Team to execute creative vision utilizing floor maps
VISUAL MERCHANDISER KEY HOLDER, H&M
AUSTIN, TX
01.2017 - 01.2018
- Guided teams to execute weekly floor sets
- Owned and Maintained Department to clearly communicate stories to clients
- Forecasted sales trends and rotated products accordingly
- Managed marketing for seasonal sales and trends
- Planned weekly and daily schedules for visuals and associates
- Studied customer profiles and latest trends
- Supported Store Openings
SALES ADVISOR
SAN MARCOS
, TX
01.2015 - 01.2017
- Focused on customer experience
- Studied customer profiles to improve sales
- Led teams in executing department moves
- Maintained a culture of feedback
- Led and trained teams on garment presentation
- Supported Store Openings
Education
BFA - SCENIC DESIGN
TEXAS STATE UNIVERSITY
2016
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ASSISTANT SCENIC DESIGNER
2015
Skills
- Analytical and Creative Thinking
- Teamwork and Collaboration
- Planning and Coordination
- Problem-Solving
- Attention to Detail
- Highly Organized
- Self Motivated
- Decisive
- Clear Communicator
- Natural Leader
- MS Office
- Google Suite
Timeline
CLIENT SERVICE ASSOCIATE
RH
12.2021 - Current
GALLERY CURATING ASSOCIATE
RH
11.2018 - 12.2021
VISUAL MERCHANDISER KEY HOLDER, H&M
01.2017 - 01.2018
SALES ADVISOR
SAN MARCOS
01.2015 - 01.2017
BFA - SCENIC DESIGN
TEXAS STATE UNIVERSITY
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ASSISTANT SCENIC DESIGNER
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