JENNIFER BEATTY
Houston,TX
Summary
Professional and student with a certificate in Medical Billing & Coding, dedicated to developing new skills and achieving professional growth in a healthcare environment. Possessing knowledge in health records management, healthcare administration, medical terminology, and various coding guidelines such as ICD-10-CM, ICD-10-PCS, HCPCS, CPT, and HIPAA. Proficient in using EPIC software and committed to ensuring compliance with policies and processes while continuously seeking solutions to improve my education. Demonstrates exceptional organizational skills and the ability to accurately record and document confidential information while delivering satisfactory patient care/service. Skilled in basic Microsoft Office (MS Word and Outlook) and Electronic Health Records, with a proven aptitude for quickly learning new software applications. Committed to learning new skills and improving current skills.
Overview
14
14
years of professional experience
2
2
Certificates in Medical Billing and Coding Program
Work History
Patient Access Representative Float
Conifer Health Solutions
07.2023 - 03.2024
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Greeted and assisted patients with registration to enhance overall patient experience.
- Stayed calm under pressure and successfully dealt with difficult situations.
- Collected co-pays and payments, contributing to streamlined financial operations.
- Verified insurance information, ensuring accuracy for billing purposes.
- Trained and worked in several departments and facilities throughout the hospital
Sort Associate
Amazon Sort Center
07.2019 - 04.2021
- Accurately scanned and labeled packages before sorting/stowing and picked packages and stowed them in bags for location-specific routes
- Prepared routes for drivers by staging deliveries with the highest possible levels of productivity and quality
- Used two hand-held scanners to sort items into specific categories.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Demonstrated flexibility by adapting quickly to changing priorities or workflow adjustments as needed.
- Utilized technology effectively to track and monitor package progress throughout the sorting process.
Customer Service Associate- Appliance Department
Lowes
02.2019 - 06.2019
- Executed initial product knowledge training and participated in ongoing training from vendors on specific appliances
- Professionally addressed customer questions related to products in the appliance department
- Assisted customers in locating products, put together customer orders for pick up, and used cash register to check out customers purchasing products from the appliance department
- Effectively managed and monitored inventory, replenished stock where needed and general housekeeping
Customer Service Associate
Nordstrom Rack
05.2017 - 03.2018
- Assisted in training new cashiers, completed customer transactions using cash register, and processed returns/exchanges
- Assisted in managing inventory to ensure the processes were accurate, leading to profitable store results
- Exhibited high energy and professionalism when dealing with customers and staff
- Monitored six cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Sales Brand Ambassador
Swarovski
10.2009 - 10.2016
- Supervised and executed training of new ambassadors, assisted the current store manager and staff members at other locations, and managed product placement
- Built, grew, and maintained a clientele and professionally corresponded with customers to match them with their product interest by phone and in-person interaction
- Merchandised and created displays for windows sets, 12 showcases, and floor sets and merchandised the various displays to maintain a creative atmosphere
- Maintained and organized product Inventory on the sales floor and in the stock areas on an as needed basis
- Greeted customers warmly and pleasantly answered inquiries.
- Worked with team to achieve sales goals for products
- Register transactions and bank transactions
Education
Certificate - Medical Coding
AAPC
Online CoursesUndergraduate Certificate - Medical Billing & Coding/Health Information Coding
DeVry University
Online Education12-2022
Skills
- Understanding of Medical Terminology and Anatomy
- Health Information Systems
- Patient Account Collections
- Problem Solving
- Self-Motivated
- Organizational Skills
- Patient registration
- Interpersonal Skills
- Attention to Detail
- Strong Commitment to Accuracy
- Time Management
- Clear Communication Skills
- Accountability
Certification
- Current AAPC student striving for my CPC certification
- Anticipated exam date: FEBRUARY 2025
Timeline
Patient Access Representative Float
Conifer Health Solutions
07.2023 - 03.2024
Sort Associate
Amazon Sort Center
07.2019 - 04.2021
Customer Service Associate- Appliance Department
Lowes
02.2019 - 06.2019
Customer Service Associate
Nordstrom Rack
05.2017 - 03.2018
Sales Brand Ambassador
Swarovski
10.2009 - 10.2016
Certificate - Medical Coding
AAPC
Undergraduate Certificate - Medical Billing & Coding/Health Information Coding
DeVry University