Israel Cuevas
Orange,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Hardworking Automotive Sales Associate proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds.
Overview
9
9
years of professional experience
Work History
Automotive Salesman
AutoNation Toyota Cerritos
09.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Provided input on marketing campaigns to target specific demographics more effectively; driving increased showroom visits from interested prospects.
- Organized engaging in-store events to attract potential buyers, increasing foot traffic and brand awareness.
- Increased dealership reputation through building strong relationships with clients and offering tailored automotive solutions.
Automotive Sales Consultant
Tustin Buick GMC
02.2023 - 09.2023
- Familiarized CRM with the Vin Solutions platform
- Manage customer data effectively, and provide a personalized experience to potential buyers
- Product knowledge of all types and makes of vehicles from inventory
- Stay up-to-date with the latest industry trends, safety features/technology vehicles have to offer
- Understand customer needs
- Confidently showcase vehicles to customers and address any questions or concerns they may have
- Focuses on the value of dealer-added experiences or vehicles priced above the MSRP
- Build rapport and trust to establish a positive experience with customers.
Sale Advisor
Best Buy
05.2022 - 01.2023
- Engages customers using relationship skills to complete sales, drive profitable growth, and achieve their individual goals
- This role maintains knowledge of fitness technology products and services through required training and certifications as well as self-development
- Provide customers with relevant and memorable solutions
- In addition, they achieve operational targets by supporting the sales of products or services.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Instructional Aid
Garden Grove School District
12.2022 - 04.2022
- Special education instructional assistant supports teachers in special education classrooms with both administrative and educational tasks.
Youth Care Worker
Team Hope Pomona
05.2021 - 10.2021
- Supervise and care for the Unaccompanied Children at the Emergency Intake site to aid their arrival/reconnection with their parents, guardians, and/or relatives
- Support youth with daily needs that include: hygiene, safety, academic enrichment opportunities, meals, physical activities, emotional/mental support, and promote a positive, friendly environment
- Collaborate with other Youth Care Workers, Team Leads, and Supervisors to ensure completion of the program's mission
- Help coordinate schedules for youth and ensure that tasks are met in a timely manner
- Ability to communicate effectively in both English and Spanish with youth and personnel to meet the needs of the youth
- Provide supervision and instruction to students to create a positive learning environment and help to implement enrichment activities
- Ensure program routines and expectations are met in the absence of coverage and through rotations
- Monitor, implement, and meet expectations of the program's daily needs
- Exemplify positive role model traits, provide leadership, support, and growth opportunities for the youth.
Applied Behavior Technician
Autism Learning Partners
04.2019 - 01.2020
- Behavior technicians are responsible for assisting behavior analysts to implement behavior reduction and skill acquisition treatment plans
- The candidate will assist patients with day-to-day activities, monitor their behavior, record, and collect data on patients' progress working with multiple clients.
Shift Leader
Blaze Pizza
08.2017 - 01.2019
- As Shift Leader, Supervise a staff of 4 or more employees on each shift
- Training, coaching, and development
- Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Attraction Host
Walt Disney Company
09.2015 - 01.2017
- Operating attractions while providing a safe and enjoyable experience for Guests and Cast, Dispatching ride vehicles, safely loading and unloading Guests, Providing directions to evacuate rides, Reciting memorized spiels to large groups, Multitasking and solving problems quickly, Answering questions and being responsive to special requests, Assisting with Entertainment Parade Guest Control, Working environment may include being exposed to exhaust fumes
- Physical demands include standing and walking for long periods of time, constant hand use, and repetitive wrist movement.
Education
Associate's Degree in Foreign Language (Français) -
Fullerton College
Fullerton, CASkills
- Strong organizational and planning skills with the ability to initiate and collaborate effectively with others
- Superior interpersonal skills with proven ability to successfully interact and collaborate with personnel in a professional manner
- Ability to apply good judgment and responsible decision-making skills
- Self-initiated learner who works well in demanding situations and effectively engages others to collaboratively accomplish a goal
- Technologically proficient
References
- Bryan Quevedo, World of Color/Attractions Supervisor, Walt Disney Company, 500 S Buena Vista St, Burbank, CA, 91521, (562) 781-9677
- Nelly Chavez, Supervisor, Autism Learning Partners, (323) 459-0959
- Isabel Rodriguez, Supervisor, Team Hope, (626) 539-0611, airodriguez789@gmail.com
- Sara Boyzo, Supervisor, Team Hope, (949) 878-5269, Saraboyzo@yahoo.com
- Yessenia Lopez, Supervisor, Team Hope, (323) 365-5422, yesenializzysteph@gmail.com
- Linh Nguyen, Finance Manager, AutoNation Toyota Cerritos, 714-422-4458, NguyenI6autonation.com
- Garret Witteveen, Supervisor, BestBuy, 714-858-4682, witteveengarret@gmail.com
Timeline
Automotive Salesman
AutoNation Toyota Cerritos
09.2023 - Current
Automotive Sales Consultant
Tustin Buick GMC
02.2023 - 09.2023
Instructional Aid
Garden Grove School District
12.2022 - 04.2022
Sale Advisor
Best Buy
05.2022 - 01.2023
Youth Care Worker
Team Hope Pomona
05.2021 - 10.2021
Applied Behavior Technician
Autism Learning Partners
04.2019 - 01.2020
Shift Leader
Blaze Pizza
08.2017 - 01.2019
Attraction Host
Walt Disney Company
09.2015 - 01.2017
Associate's Degree in Foreign Language (Français) -
Fullerton College
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