Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Personal Information
Timeline
CustomerServiceRepresentative

Jane Īēśūloē Frank

City,State

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.

Overview

1
1
Certification

Work History

Customer Service Representative

ABC Company
1 2020 - 1 2021
  • Assisted customers in resolving product-related issues and inquiries
  • Provided exceptional customer service through phone and email communication
  • Handled customer complaints and ensured timely resolution
  • Maintained accurate records of customer interactions and transactions

    Sales Associate

    XYZ Retail
    1 2019 - 1 2020
    • Assisted customers in finding and purchasing products
    • Provided product knowledge and recommendations to customers
    • Handled cash transactions and maintained accurate registers
    • Managed inventory and ensured shelves were properly stocked

      Administrative Assistant

      123 Company
      1 2018 - 1 2019
      • Managed office correspondence and maintained filing systems
      • Scheduled appointments and meetings for executives
      • Prepared and edited documents, reports, and presentations
      • Provided general administrative support to the team

        Education

        Master of Business Administration - Business Administration

        University of New York

        Bachelor of Science - Marketing

        ABC College

        Skills

          • Firm financial oversight

          • Delivery scheduling

          • Order fulfillment

          • Reference research

        undefined

        Affiliations

        • Project Management Institute
        • Jaycees
        • Rotary International
        • Institute of Electrical and Electronics Engineers

        Accomplishments

        • Resolved product issue through consumer testing.
        • Used Microsoft Excel to develop inventory tracking spreadsheets.

        Certification

        • [Area of expertise] License - [Timeframe]
        • Licensed [Job Title] - [Timeframe]

        Personal Information

        Timeline

        Master of Business Administration - Business Administration

        University of New York

        Bachelor of Science - Marketing

        ABC College

        Customer Service Representative

        ABC Company
        1 2020 - 1 2021

        Sales Associate

        XYZ Retail
        1 2019 - 1 2020

        Administrative Assistant

        123 Company
        1 2018 - 1 2019