REBECKAH ATKINSON
West Columbia,SC
Summary
Operated in management positions as well as other positions throughout the last 6 years, while attending college. Proven skills in management of personnel and sound business practices. Possess exceptional skills in problem solving and implementation of solutions. Experience dealing with exceptional employees as well as those who were not a good fit for the company. Proficient with office computer equipment and software (both PC and Mac.). Ability to function within a multi-task oriented business and can cope with conflict, stress and crisis situations. Ambitious and results-oriented General Manager with over 2 years of experience, creating strategic alliances with organizational leaders to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Talented Nursery Attendant well-versed in relationship-building, problem-solving and conflict-management. Active listener and dedicated professional with 4 years of experience in the field.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work History
Nursery Director
South Strand Assembly of God, Murrells Inlet
, SC
10.2016 - 09.2018
- Created and maintained safe and nurturing environment for children
- Worked with directors and board members to develop lesson plans and special events for children
- Adhered to all security processes and sign-in and sign-out procedures for children, parents and visitors
- Vetted all volunteers and interested parties for criminal history or issues risking children
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans
- Conducted safety and wellness inspections of facilities and sanitized all toys and surfaces
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues
- Supervised children from ages 0 months to 2 years
- Recruited and trained all volunteers and staff in care of children and facility procedures.
Teller
Wells Fargo
Myrtle Beach, SC
06.2017 - 09.2017
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Checked amount details and fraud markers for transaction papers such as checks and money orders
- Coordinated daily cash reconciliation in high-volume location
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Rapidly and efficiently prepared customer and ATM cash and change orders
- Processed exchange and foreign currency
- Performed customer transactions for money orders, cashier’s checks, deposits and withdrawals
- Sold cashier's checks, traveler's checks and money orders
Reservation Clerk
OCEAN LAKES FAMILY CAMPGROUND
Myrtle Beach, SC
03.2014 - 09.2014
- Responsible for making, editing reservations for guests
- Once reservation has been created, payment was taken to secure it
- For any first-time guests, new guest record was created, their information was put into system
- Maintaining clean working environment was very important task as well
- Provided follow through on all calls with confirmations, dissemination of requested information
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Provided follow through on all calls with confirmations and dissemination of requested information
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs
- Prepared customer invoices, accepted payments and processed refund and cancellation requests
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
GENERAL MANAGER
FROYOS
Myrtle Beach, SC
06.2011 - 12.2012
- Responsible for daily hiring and scheduling of personnel to run retail operations
- Developed employee training and development programs
- Helped develop and implement policies for company
- Managed additional advertisement opportunities at other off-site locations
- Oversaw Daily Transaction Reports and completed audits to ensure accuracy
- Provided vision and leadership in long-range planning to ensure continuity and solvency of company
- Insured accurate documentation of product and quality control of supplies on a daily/weekly basis
- Oversaw safety on daily basis to ensure OSHA compliance along with daily housekeeping of business to pass DHEC Inspections
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
SALES ASSOCIATE FOREVER
Myrtle Beach, SC
02.2011 - 06.2011
- Contributed to positive work environment
- Responsible for the tracking and stocking of merchandise on racks and other associated displays
- Answered customer questions and direct them to requested merchandise
- Ensured changing rooms were kept neat and orderly
- Processed customers' payments on company cash registers
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained organized, presentable merchandise to drive continuous sales
- Educated customers on promotions to enhance sales
Server
RED ROBIN
Myrtle Beach, SC
03.2010 - 10.2010
- Responsible for timely greeting of customers
- Obtaining customers food order and safe and quick delivery
- Responsible for processing of payments into company cashiering registers
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
Education
Master of Arts - Clinical Mental Health Counseling
Webster University
St Louis, MO 01.2020 - Current
Bachelor of Science - Psychology
Coastal Carolina University
Conway, SC 01.2017 - 12.2018
Associate of Science - Health Science
Horry-Georgetown Technical College
Conway, SC 01.2014 - 12.2015
Associate of Arts - Arts
Horry-Georgetown Technical College
01.2012 - 12.2014
Skills
Multitasking Abilities
Additional Information
- Additional Information Willing to relocate to: , Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Master of Arts - Clinical Mental Health Counseling
Webster University
01.2020 - Current
Teller
Wells Fargo
06.2017 - 09.2017
Bachelor of Science - Psychology
Coastal Carolina University
01.2017 - 12.2018
Nursery Director
South Strand Assembly of God, Murrells Inlet
10.2016 - 09.2018
Reservation Clerk
OCEAN LAKES FAMILY CAMPGROUND
03.2014 - 09.2014
Associate of Science - Health Science
Horry-Georgetown Technical College
01.2014 - 12.2015
Associate of Arts - Arts
Horry-Georgetown Technical College
01.2012 - 12.2014
GENERAL MANAGER
FROYOS
06.2011 - 12.2012
SALES ASSOCIATE FOREVER
02.2011 - 06.2011
Server
RED ROBIN
03.2010 - 10.2010
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