Jasmine Leagea
Marrero,LA
Summary
Experienced insurance professional with 2 year career assessing properties, determining liability, and negotiating settlements. Detail-oriented, observant, and knowledgeable. Excellent interpersonal and documentation skills. Efficiently handles high case volumes with accuracy and care. Efficiently handles any directions given.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Independent Property Adjuster2
The Best Claims Solution/ Alacrity Soultions
Dallas, TX
10.2022 - 10.2023
- Handled Roof, Hail, Wind, Fire, and Water Claims for multiple firms
- Obtained State Farm Property and Casualty Certification along with State Farm Estimatics Cert
- Inspected property damage and wrote estimates in xactimate on over 450 claims
- Inspected Interior and Exterior of property
- Reviewed up to 15 claims daily to ensure all task were complete and claims were up to date
- Completed claims investigation and evaluation process determining coverage based on the policy and damages
- Communicated effectively with Contractors, Agents, Service providers, policyholders, and management daily
- Maintained minimum of 93% inspected to close ratio and closed 2-4 claims daily.
Remote Auto Desk Adjuster
The Best Claims Solutions
Dallas, TX
05.2022 - 10.2022
- Handled Comprehensive, Collision Claims, and Weather Claims
- Mastered Navigating State Farm External Claims System
- Verified Policies and Coverages
- Established Liability daily on over 400 claims
- Settled and Closed Claims through ECS
- Inbound and Outbound Calls reviewing claim and policy based on insured's needs
- Advised next steps in claims process
- Providing Excellent Customer Service with all agents, service providers, and named insureds
- Communicated effectively with management daily
- Upholding honesty when dealing with every customer in accordance with corporation policies
- Shows determination to master each obstacle presented by utilizing resources.
Manager
Kays Jewelers
New Orleans, LA
02.2020 - 02.2022
- Successful leader with accomplished background in luxury sales and management
- Managed multiple stores and staffs ensuring all tasks were being properly completed
- Recruited new employees and hired based on qualifications that met company needs
- Built, developed, and trained staff to ensure high quality service throughout the store
- Updated and applied company procedures and guidelines from the corporate office
- Scheduled maintenance for building upkeep and ensured daily physical maintenance of the store
- Maintained honesty and integrity in accordance with company guidelines
- Prepared and hosting diamond shows along with other big events
- Reached certain goals for the month and stretched sales goals to improve store numbers
- Worked Mandatory Management Schedules and complete the set hours needed per week or more.
Assistant Manager
Kays Jewelers
Baton Rouge, LA
09.2018 - 02.2020
- Assisting Customers, Entry level Staff, and Store Manager
- Followed all directions from Store manager and exceeded expectations of assistant manager position
- Supervised employees and assign daily tasks
- Observed workers to ensure high quality work performance
- Trained and Developed Entry Level Staff
- Kept count of and organized store merchandise
- Upsold and challenged marketing prices
- Ensured quality service to all customers
- Checked all Stations at the end of shifts nightly
- Followed closing procedures, counted all registers, and dropped nightly bank deposits to the bank.
Sales Consultant
Coach
Gonzales, LA
10.2018 - 08.2019
- Communicate with customers and provide assistance, Share knowledge with customers and provide excellent service skills, Provide organizational skills in accordance with job policies, Ensure time management in the essence of providing assistance to all customers, Ensure quality measures of making customers feel welcomed and secured, Provide expertise on products to customers when selling merchandise to ensure knowledgeable and networking skills
Jewelry Consultant
Kays Jewelers
Denham Springs, LA
06.2017 - 09.2018
- Displaying jewelry to customers, Providing customer service, Set up displays and upsell products to customers, Share knowledge on certain brands or products to customers, Ensure customer satisfaction with all products, Clean, inspect, and ensure jewelry is upholding quality measures
Assistant Manager
Mike's Discount
Marrero, LA
06.2016 - 08.2018
- Assign duties and responsibilities to employees in accordance with work requirements
- Completed all task assigned by Store Manager
- Compiled and balanced cash receipts at the end of day shift
- Recruited new employees and trained them according to the company guidelines
- Supervised and participated in cleaning at the end of each shift
- Observed and evaluated workers and their work procedures to ensure quality standards.
Education
State Farm Policy Certification/ State Farm Estimatics Certification State Farm Property And Casualty Certification -
Adjuster Pro Online
05.2022
Sociology -
Southern University
05.2017
Psychology -
Xavier University
05.2015
Skills
- Efficient Work Ethic
- Process Oriented
- Leadership Skills
- Claims Adjusting
- Customer Service
- Strong Communication
- Analytical Thinking
- Microsoft Word/ Excel/ Power Point Efficient
- Creating Schedules
- Time Management
Certification
- Diamontology Certification
- Louisiana P&C Adjuster with Multiple State Licenses
- LA Property and Casualty Adjuster Series 204 with PSI
- State Farm Certification
Timeline
Independent Property Adjuster2
The Best Claims Solution/ Alacrity Soultions
10.2022 - 10.2023
Remote Auto Desk Adjuster
The Best Claims Solutions
05.2022 - 10.2022
Manager
Kays Jewelers
02.2020 - 02.2022
Sales Consultant
Coach
10.2018 - 08.2019
Assistant Manager
Kays Jewelers
09.2018 - 02.2020
Jewelry Consultant
Kays Jewelers
06.2017 - 09.2018
Assistant Manager
Mike's Discount
06.2016 - 08.2018
State Farm Policy Certification/ State Farm Estimatics Certification State Farm Property And Casualty Certification -
Adjuster Pro Online
Sociology -
Southern University
Psychology -
Xavier University
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