Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals.
Overview
4
4
years of professional experience
Work History
Sales Analyst
Conventus Lending
07.2023 - Current
Employ strategic outreach techniques to connect and maintain relationships with over 300 potential clients monthly
Improved forecasting accuracy by analyzing historical sales data and identifying patterns for future projections
Utilize recruitment strategies to expand the client base and offer personalized loan solutions while understanding individual financial needs
Identify opportunities for additional loans, reach out to discuss evolving needs, and offer appropriate solutions
Maintain accurate records of client interactions, ensuring compliance with regulations
Initiate contact with potential clients, assess their loan requirements, and propose loan general information.
Recruitment Manager
Trustaff Travel Nursing
01.2022 - 07.2023
Procured 70 talent candidates in a single year to fill key positions and undertake crucial initiatives, overhauling the entirety of the recruitment process to expedite the process, including interviewing, offer contracts, and onboarding
Served as the primary point of contact between management and employees to deescalate disagreements and negotiate terms
Established recruitment objectives and policies adopted companywide during the hiring season
Identified compliance areas of improvement for clients in the on-boarding process, amending SOP to improve objectives
Coordinated with Human Resources staff on new hire paperwork and orientation activities.
Bank Teller
South Florida Credit Union
05.2020 - 12.2022
Process standard teller transactions for customers, including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers and correcting discrepancies
Resolved customer complaints in a timely manner while maintaining the highest level of professionalism
Contributed to fraud detection support, documenting suspicious activity and reporting flagged transactions.