Rodolfo Vecino

• Satisfied customers with quick, accurate service under tight deadlines.
• Verified store orders from suppliers against invoices for accuracy.
• Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
• Assisted teammates with daily tasks during peak periods.
• Scanned items when pulling from shelves to update system stock information.
• Maximized hourly rate by organizing shopping trips and planning efficient routes.

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• Working remotely, I negotiated contracts with shipping and freight companies to secure lower transportation costs.
• Coordinated daily logistics operations, including shipment scheduling and tracking.
• Monitored and reported on transportation costs, ensuring adherence to budget constraints.

• Delivered goods and services to customers on time and in excellent condition.
• Utilized GPS to optimize routes and continuously meet estimated delivery times.
• Achieved consistently high customer scores due to exceptional service.
• Operated standard warehouse equipment to assist with loading and unloading of deliveries.

• Provided feedback to improve strategies, programs and initiatives.
• Delivered high level of service to clients in effort to build upon relationships for future.
• Supervised staff performing daily activities.
• Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
• Analyzed customer feedback data to generate reports on customer satisfaction levels.
• Provided training sessions for employees on new software systems used in business operations.

• Maintained high standards of internal and external customer service.
• Identified and resolved shipping and packaging errors.
• Created and enforced policies and procedures for entire logistics team.
• Logged, processed and followed up on merchandise authorization shipments in databases.
• Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
• Managed purchases by making initial assessments, selecting suppliers and meeting support requirements.
• Led and managed projects to support logistics efforts and plans.