Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Paul DiDonato

Paul DiDonato

Information Technology Professional
Staten Island,NY

Summary

Experienced Technical Expert/Project Lead with with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in Data Center planning and deployment as well as Server based support.

Overview

22
22
years of professional experience
9
9
Certifications

Work History

Senior Technical Expert/Project Lead

Sanofi US
Bridgewater , NJ
2004.08 - 2021.12

· Technical Service owner for 200+ Local server rooms & computer facilities across 6 regions globally

· Provided Quality Assurance support as well as server support to global customers(Windows,VMware,Azure,AWS)

· Authored Global Process Qualification documents used for computer facilities with both GxP data and non-GxP data

· Worked with local facility owners to remediate deviations uncovered via GQA audits

· Managed projects critical to the Data Centers/Server rooms while supporting global rooms technically

  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Server Administrator Consultant

Novartis Pharmaceuticals
East Hanover , NJ
2000.01 - 2004.08
  • Handled all Level 3 server incidents (NT 4.x), both hardware and software related within Novartis Pharma US
  • Responsible for scoping requirements for all Server based projects within different business units at Novartis Pharma US
  • Supported Print queues for over 10,000 users in corporate Novartis
  • Wrote and maintained technical and functional specifications to document server based hardware intentions and requirements.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.

Education

No Degree - Political Science

College of Staten Island of The City University of New York
Staten Island, NY

No Degree - Cyber Security & Quality Assurance

Western Governors University
Online
2022.02 - Current

Skills

    System upgrades

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Accomplishments

COURSES COMPLETED

  • Microsoft AZ 104
  • Microsoft AZ 900
  • Microsoft AI 900
  • Microsoft SC 900
  • Oracle Cloud Infrastructure Foundations
  • Amazon AWS Certified Solutions Architect
  • VMware vSphere Install, Configure, Manage v4.1
  • VMware vSphere Install, Configure, Manage v6.7
  • IDCA DCIE -2021
  • Agile Foundations
  • CCSK Certificate of Cloud Security Knowledge

Certification

Microsoft Azure Fundamentals AZ900

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

No Degree - Cyber Security & Quality Assurance

Western Governors University
2022.02 - Current

Senior Technical Expert/Project Lead

Sanofi US
2004.08 - 2021.12

Server Administrator Consultant

Novartis Pharmaceuticals
2000.01 - 2004.08

No Degree - Political Science

College of Staten Island of The City University of New York

Microsoft Azure Fundamentals AZ900

Microsoft Azure AI Fundamentals AI900

Microsoft Azure SC-900 Microsoft Certified: Security, Compliance, and Identity Fundamentals

Oracle Cloud Infrastructure Foundations 2021 Certified Associate

IDCA Data Center Expert

IDCA Data Center Engineering Specialist

IDCA Data Center Infrastructure Specialist

IDCA Data Center Technology Professional

IDCA Data Center Infrastructure Expert

Paul DiDonatoInformation Technology Professional