Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Diaz

manager
Kissimmee,FL

Summary

Results-driven restaurant Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Motivated business professional bringing 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

38
38
years of professional experience

Work History

Owner Classic Cars Restorations

Hilton Gran Vacation
Kissimmee, United States
02.2015 - Current
Owner

Company Name

Muscle, collector and classic car Vintage Car Restoration

Dates Employed Feb 2015 – Present Employment Duration 7 yrs Location Orlando Fl

The company specializes in restoration, maintenance, consignment and sales of antique cars.
We can help to locate any unique car or parts overseas, to client order and arrange delivery.
I have traveled throughout USA, Europe and South/Central America looking for those interesting and rare collectibles cars. It started as a hobby, then a passion and now a full time business

  • Managed day-to-day business operations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Conducted target market research to scope out industry competition and identify advantageous trends.

Sales Consultant

Hilton Gran Vacations
Kissimmee, FL
11.2012 - 01.2014

The primary duties of the Vacation Counselor are to discover the prospective purchaser's needs & interests and eventually create an interest in buying the Hilton Gran Vacations Resorts International® product through a structured sales presentation.

  • Engaged with customers to effectively build rapport and lasting relationships.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Solved customer challenges by offering relevant products and services.

International Sales Consultant

Starwood Hotels
Kissimmee, FL
07.1998 - 09.2012

Vacation ownership sales, handling all sources,in-house owners,exchangers and renters, third party users, VPC, referrals, leases. Elite owners line and International Sales clientele from South, Central America, Caribbean and Europe. Amongst the ten top highest volume sales people annually at Sheraton Vistana Resort. High volume of referral business reflecting the high quality of service, attention to detail and consistent follow-up with owners.

  • Developed relationships with clients and potential clients to improve business growth.
  • Improved sales techniques and made sales pitches to potential clients per quarter.
  • Set objectives and led sales team to achieve aggressive global sales goals.
  • Motivated salesforce to achieve sales goals through incentives and rewards.
  • Traveled from to reach customers in international markets.

Manager

Chefs De France, EPCOT Center, France Pavillion.
Kissimmee, FL
04.1984 - 06.1998

Management responsability for the Bistro de Paris and Les Chefs de France, an exclusive full service French restaurant overlooking the World Showcase at EPCOT Center. Responsible for meeting and exceeding daily, monthly and annual sales and budget goals. Supervision, training and control of 100 french-speaking restaurant employees on annual employment contracts .

  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Assistant Manager Arthur 27 Restaurant

Palace Hotel Lake Buena Vista Disney Village
Lake Buena Vista, FL
01.1993 - 02.1994

Responsible for implementing workflow procedures based on direction from the company’s General Manager. Duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

Associate of Arts - Restaurant Management

Valencia Community College
Orlando, FL
01.1984

Skills

  • Budget Control
  • Sales Promotion
  • Verbal and Written Communication
  • Policy Development and Enforcement

Languages

Spanish
French

Timeline

Owner Classic Cars Restorations

Hilton Gran Vacation
02.2015 - Current

Sales Consultant

Hilton Gran Vacations
11.2012 - 01.2014

International Sales Consultant

Starwood Hotels
07.1998 - 09.2012

Assistant Manager Arthur 27 Restaurant

Palace Hotel Lake Buena Vista Disney Village
01.1993 - 02.1994

Manager

Chefs De France, EPCOT Center, France Pavillion.
04.1984 - 06.1998

Associate of Arts - Restaurant Management

Valencia Community College
Daniel Diazmanager