Michael Villarreal
Moses Lake,WA
Summary
Versatile, hands-on with 3 years of experience with direct customer interaction. Maintained upkeep and safety of service lot. Motivated to work independently and maintain high level of productivity.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Lot Associate
Home Depot
Moses Lake , WA
02.2020 - 12.2021
- Monitored lot activity to maintain vehicle and guest safety.
- Reported suspicious activity in parking lot and building area to supervisor.
- Escorted drivers to vehicles and helped load or carry large items.
- Performed tasks and errands in store to support supervisor.
- Followed rules and regulations to support safety initiatives.
- Cleared parking lot by collecting shopping carts to place in proper storage area.
- Greeted customers entering and exiting store and assisted with carts and umbrellas.
Runner
FedEx
Moses Lake, WA
06.2020 - 11.2020
- Maintained accurate logs of all deliveries and trips.
- Directly interacted with customers at each location to build loyalty.
- Provided excellent customer service while meeting challenging time goals.
- Delivered both postal and interdepartmental mail to employees after sorting tasks were completed.
Carryout
North40
Moses Lake, WA
03.2019 - 05.2020
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Oversaw daily operations to ensure high levels of productivity.
- Developed and maintained courteous and effective working relationships.
- Escorted drivers to vehicles and helped load or carry large items.
Education
High School Diploma -
Moses Lake High School
Moses Lake, WA 09.2017 - 06.2020
Skills
Lot monitoring
Guest service
Problem-Solving
Multitasking Abilities
Active Listening
Timeline
Runner
FedEx
06.2020 - 11.2020
Lot Associate
Home Depot
02.2020 - 12.2021
Carryout
North40
03.2019 - 05.2020
High School Diploma -
Moses Lake High School
09.2017 - 06.2020