Summary
Overview
Work History
Education
Skills
Timeline
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Percy Locke

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Food Production Assistant

Honey Bunchies, LLC.
09.2022 - 10.2024
  • Upheld company standards for product consistency by adhering to established recipes and ingredient measurements.
  • Communicate with supervisors regarding any potential issues or concerns, maintaining open lines of communication for a smooth-running operation.
  • Assembled and packaged food items securely to meet company standards.
  • Monitored food production and quality control to achieve agreed standards.
  • Proved successful working within tight deadlines, a fast-paced environment, and when production increased by 150%.

Cashier/Customer Service

Animal Crackers Feed/Ace Hardware
04.2020 - 09.2022
  • Work in a fast paced environment, standing for long periods of time.
  • Welcomed customers and helped determine their needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Upsold additional products and services to customers, increasing revenue.

House Cleaner

Queens of Clean LLC
01.2021 - 12.2021
  • Ensure all coworkers are given proper cleaning instructions for homes as well as guidance for improvement as a team lead, as well as managing the business when the owner was away.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Adhered to professional house cleaning checklist.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.

House Cleaner

O So Clean LLC
09.2019 - 12.2020
  • Consistently met or exceeded cleanliness standards set by homeowners, and received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Busser/Hostess/Cashier

Red Rooster Restaurant
08.2017 - 08.2019
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions. Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Ensure great customer experience, building trust with customers while handling complaints effectively.

Education

High School Diploma -

Roosevelt High School
05.2019

Skills

  • Task Prioritization
  • Creative Thinking
  • Quality Assurance
  • Problem Solving
  • Flexibility
  • Attention to detail
  • Customer Relations
  • Self-motivated and independent
  • Proficient in Microsoft and Google

Timeline

Food Production Assistant

Honey Bunchies, LLC.
09.2022 - 10.2024

House Cleaner

Queens of Clean LLC
01.2021 - 12.2021

Cashier/Customer Service

Animal Crackers Feed/Ace Hardware
04.2020 - 09.2022

House Cleaner

O So Clean LLC
09.2019 - 12.2020

Busser/Hostess/Cashier

Red Rooster Restaurant
08.2017 - 08.2019

High School Diploma -

Roosevelt High School

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Percy Locke