Mani M

Led end-to-end implementation of Robotic Process Automation (RPA) projects, encompassing process assessment through to production support

• Developed and maintained comprehensive documentation such as Process Definition Document, Solution Design Document, and Operational Handbook in collaboration with business and production support teams
• Executed the entire automation lifecycle in Microsoft Power Automate, from process recording and flow development to testing, deployment, and ongoing monitoring
• Applied Microsoft Power Automate AI Builder, incorporating advanced AI technologies like NLP, Computer Vision, Deep Learning, and Machine Learning
• Utilized Power BI for interactive data analysis through customizable dashboards
• Employed Power Automate Flows to manage queues effectively, ensuring efficient task prioritization, distribution, and processing
• Integrated Power Automate with various Microsoft services such as SharePoint, Teams, and Dynamics 365 for automating data synchronization and notifications
• Developed custom connectors in Power Automate to establish seamless connections with external systems, facilitating smooth data integration across disparate platforms
• Created AI models using AI Hub to process diverse document types such as invoices and data sheets
• Leveraged the Private Bot Store to enhance internal flow reusability by sharing flow details and documentation within the organization
• Conducted a Proof of Concept (POC) on the Microsoft Power Automate suite, encompassing Power Automate Desktop and Cloud Flow
• Integrated Power Apps with SQL Server, Excel, and Dynamics 365 to ensure seamless data flow and accessibility
• Implemented robust error handling and logging mechanisms within cloud flows to maintain reliable operations
• Reviewed and approved change tickets for RPA deployment and production issues
• Developed custom connectors in Power Automate to connect enterprise-wide applications and manage data operations effectively
• Facilitated code review sessions with developers as part of Move to Production requirements
• Assisted CoE team members in drafting task sets for moving bots to Production
• Utilized Confluence as the repository for documents such as Process Design Document and Solution Design Document related to business processes
• Implemented integration with SharePoint to streamline document management and collaboration processes
• Utilized HTTP connectors to interact with various web services, enabling data retrieval and synchronization
• Environment: Microsoft Power Automate, Universal Controller, ServiceNow, Power BI, Jira, Confluence, VB.NET, Power Shell, REST API Services

• Managed the complete life cycle of Robotic Process Automation implementations, from initial process assessment through to ongoing production support
• Collaborated with business teams to document Process Definition Documents and Solution Design Documents
• Identified automation opportunities in close collaboration with IT and business units, delivering comprehensive automation solutions
• Integrated Power Automate with Microsoft 365 applications like Outlook, SharePoint, and Teams to automate email notifications, document approvals, and team collaboration
• Deployed RPA solutions on Hosted Virtual Desktops (HVDs) hosted on Cloud Platforms
• Leveraged IQ BOT's advanced capabilities to extract data from various unstructured invoices effectively
• Wrote Python code utilizing REST API calls to extract records from the order graph
• Monitored and optimized existing cloud flows, ensuring continuous performance improvements
• Conducted code reviews for peer-developed workflows to uphold framework standards before deployment
• Created and shared reusable cloud flows and desktop flows used across different teams within the organization
• Utilized Power Automate Desktop for automating desktop processes such as data entry, file management, and report generation, enhancing accuracy and efficiency
• Developed custom Power Apps (Canvas and Model-driven) tailored for various departments to streamline data entry, process tracking, and user interaction
• Delivered high ROI automations including Device Protection Eligibility Notification and Device Help App SMS Notification
• Produced detailed documentations such as Process Design Document and Solution Design Document
• Developed reusable flows for extracting information from applications like Order Graph, Customer Graph, EDD/EGS, etc., as part of automation efforts
• Collaborated closely with Microsoft Power Automate support team to report performance issues and bugs for timely resolution
• Oversaw recent bot/flow deployments into Production, ensuring smooth operations
• Environment: Power Automate Desktop, Power Automate Cloud,Order Graph, Customer Graph, ServiceNow, Jira, Confluence, VB.NET and API Services

• Provided RPA design, development, testing, training and implementation support
• Created and maintained technical solution documentation for most complex processes, recommending improvements, best practices, or changes as needed
• Working within project planning constraints, communicating any identified project risks and issues to delivery/project manager accordingly and providing inputs to change control process
• Leading and participated in development of client strategies for technical and operating models for RPA
• Implemented end to end in robotic process automation using UiPath
• Developed and maintained UiPath automation solutions like data collection from Web Applications and Streamlining customer relationship management(CRM) tasks
• Handling exceptions in various levels of activity
• Proactively assisting in management of several clients, while reporting to Managers and above
• Work collaboratively with Business Analysts and Product Owners during test phases and UAT to test, debug and overcome issues
• Monitor changes that happen after implementing feedback during development or testing phase while keeping project specifications intact
• Use action within Desktop flow to mimic mouse clicks and keyboard inputs
• Created Cloud flow to handle approval workflow for document review
• Monitoring health of power platform services using admin center
• Manage user access and roles for various power platform services
• Beyond hands on development worked with other deliverables such as design documents, test documentation, management presentations and training
• Provided hyper care and ongoing support for project as it transitioned into production
• Environment: UiPath 2018.4.x, Microsoft Power Automate, REST API Calls, Service Now, .NET, VBA, HTML, XML, CSS, SQL Server, Windows Exchange Server.

• Involved in SDLC Requirements gathering, Analysis, Design, Development and Testing of application developed using Agile Methodology
• Expert in working with Automation Anywhere Control Sever (User Management, Dashboard )
• Expert in Business SME work sessions and identified scope of feasibility for RPA
• Hands-on experience scalable and efficient process automations and reusable components that can be leveraged across different lines of businesses
• Expert in creating bots using Automation Anywhere tool based on repetitive, rule based and high volume processes
• Expert using commands like Keystrokes, Mouse clicks, Open program/files, Files/Folders, Window actions, Log to File, Loops, System, Delay and Interactive
• Experience in designing workflow documents and allocating objects to automation developers
• Expert in creating bots using applications like web-based application, PDF, MS Excel and other windows applications
• Hands-on experience in designing different workflows to run several tasks using Workflow designer in automation anywhere
• Connected to different clients using client manager of Automation Anywhere Server Management
• Expert in using trigger actions like File Trigger and Folder Trigger
• Experience in extracting data from Web applications, Windows Applications, PDF, Images and Web pages and exported output data to Database using database commands as business requirement
• Hands-on experience writing VBScript to covert raw (.dat) into excel in pipeline and Java Scripts by passing parameters at run time and specifying return value
• Expert in developing Meta Bots using automation anywhere to work like automation building blocks at different stages API level and Image recognition
• Hands-on experience working on VMware machine
• Experience working on Agile methodology
• Debugging workflow/tasks, finding bugs using error handlers and fixing them in minimal time
• Expert in analyzing and troubleshooting of bots by implementing Error Handling command features such as Snap shot and Log Data into a file
• Worked closely with other developers, product managers, DevOps, and product support engineering to deliver new automated processes to replace manual processing
• Environment: Automation Anywhere (10.7 & above), SQL Server 2012, SharePoint Server 2010, XML, MS Excel, Windows Server 2008, TFS 2008.

• Worked on defining the Architecture, required data and the Roadmap for RPA
• Review the test scenarios and map the traceability to the requirements, identify the gaps in requirements
• Identified underlying Data flow and objects to Automate the process
• Experienced in using UiPath Studio, Screen Recording, Data & Web scraping techniques
• Implemented various logics in the Business Process using IF, While, Do while and For Each loop
• Worked on Automating Web portal, Excel, PDF, TXT and Email automations
• Implemented end to end execution for different processes by creating Attended and Non-Attended Bots
• Worked on usage of different Screen Scraping, Data Scraping (Full text, Native and OCR) in UiPath studio for extracting data
• Worked on various Selectors issues and used Attach window activity for performing set of actions on a particular screen
• Knowledge on working function of Dynamic Selectors , Scalar Variables, Collection tables
• Generic Values in UiPath
• Image-based texts in applications are also automated with mouse clicks
• Used image activities with wait conditions to ensure proper website or application loading, to perform certain actions in a loop
• Extensively used Web Recorder for automating logging and inserting data actions into browser applications using different Input methods such as Send window messages and Simulate
• Interacted with different mail services such as POP3, OUTLOOK and IMAP to get the mail messages into folders
• Handled exceptions using Try-Catch activity and god at using loops, for each activity
• Worked with the SAP Analysts in identifying and defining the requirements for process automation
• Built automated solution containing processes, work queues environment using UiPath and developed the best practices
• Monitored, troubleshoot and analyzed the issues through debugging the errors
• Created test case scenarios, Review test results and present to the all stake holders
• Used Queues to collect information from orchestrator to perform additional tasks
• Participate in RPA deployment into production and support production issues
• RPA Log verification for all the process that was run and prepared User guide documentation
• Supported business and technical teams during robotic projects and mitigate/Resolve risks and issues that may impact project schedule, cost, scope, quality
• Actively involved and participated in the planning and execution of code deployment by executing the work breakdown structure to ensure smooth and successful Go-live
• Environment: UiPath, Mainframe, SQL Server 2005/2008 R2, T-SQL, ASP.NET, C#, Agile, Visual Studio 2005/2008, XML, ER-Win, MS Visio

• User Interface was developed using Event Driven Web Forms using HTML, DHTML, Java Script, XML, CSS, and ASP.NET that runs on IIS 7.0 using Visual Studio 2005
• Created DB objects like Tables, views and SP in SQL Server
• Have written SQL Query to fetch data for existing user
• Have created multiple modules in win applications for Company Management, statement management and user management
• Developed the Classes, Objects, Dataset Classes, and Methods depending upon the business requirements in C#.Net
• Implemented and extensively used the Object-Oriented programming concepts (OOPS) in C# and ASP
• Net
• Involved in developing WCF Web Service using REST to communicate with legacy systems
• Developed Custom Controls which provides flexibility, reusability better design time experience, and partial post back validations to manipulate data on web pages using AJAX
• Used XML intensively to bind the data to the web controls, data manipulation and to store data and sent as parameter to the stored procedures
• Performed Unit Testing for ensuring the reliability of the application development
• Created test cases and implementation for Web application
• Separate views are created to fetch the Details for all the individual modules
• Bug fixing based on issue generated by the client
• Involved in deployment process from Development server to stage and PROD
• Implemented waterfall model for project development.