Karen Burke
Woodridge,IL
Summary
Dynamic professional with extensive experience as a Showroom Coordinator at Kohler, excelling in space planning and inventory management. Proven ability to enhance customer experiences and streamline operations. Skilled in SAP and Microsoft Office, with a strong focus on collaboration and process improvement, ensuring efficient project execution and exceptional service delivery.
Overview
2025
2025
years of professional experience
Work History
Showroom Coordinator
Kohler
- Coordinated showroom operations to enhance customer experience and streamline product displays.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
- Supported sales team by preparing promotional materials and organizing events within the showroom space.
- Maintained cleanliness and organization of the showroom, contributing to a welcoming environment for visitors.
- Collaborated with vendors to facilitate product deliveries and manage showroom logistics effectively.
- Implemented process improvements to optimize workflow efficiency in daily showroom activities.
- Ensured accurate documentation of client orders which led to fewer discrepancies in fulfillment process.
- Maintained an organized and visually appealing showroom, showcasing the latest products and trends.
- Supported sales team by creating informative product presentations and training materials, improving product knowledge among staff members.
- Managed daily administrative tasks such as order processing, invoice generation, and payment collection for smooth business operations.
- Served as a liaison between the sales team, clients, designers, contractors, suppliers throughout project life cycles for seamless coordination efforts.
- Provided exceptional customer service by promptly addressing concerns, resolving issues, and building rapport with clients.
Deli Clerk
Jewel
09.2023 - 11.2024
- Prepared and packaged deli products, ensuring freshness and quality standards.
- Assisted customers with product selection, providing knowledgeable recommendations.
- Maintained cleanliness of deli area, adhering to food safety regulations.
- Operated slicers and scales for accurate portion control and pricing.
- Monitored product expiration dates, reducing waste through timely rotation practices.
- Trained new staff on deli procedures and customer service expectations.
- Greeted customers at counter to fulfill requests and answer questions.
Puller
S&S Activewear
05.2022 - 08.2022
Facilities Coordinator
William Blair
09.1998 - 12.2009
- Coordinated facility maintenance schedules to ensure operational efficiency and minimize disruptions.
- Assisted with vendor management, evaluating service quality and compliance with contracts.
- Supported office space planning initiatives, optimizing layout for improved workflow and employee collaboration.
- Implemented safety protocols and conducted regular inspections to maintain compliance with regulatory standards.
- Facilitated communication between departments regarding facility needs and maintenance updates for better alignment.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Enhanced communication between departments by developing a centralized system for submitting maintenance requests and tracking progress.
- Conducted regular facility inspections to identify repair needs or improvements.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Evaluated vendor contracts to ensure optimal service levels while maintaining cost control measures.
- Spearheaded space planning initiatives, optimizing available workspace for maximum employee comfort and productivity.
- Managed budget for facilities operations, ensuring cost-effective allocation of resources and minimizing expenses.
Education
Associate of Arts - Business
Joliet Junior College
Joliet, ILSkills
Space planning
SAP
Excel
Microsoft Office
Teams
Power Point
AutoCAD
Inventory
Purchasing
Reception
A/R
A/P
Timeline
Deli Clerk
Jewel
09.2023 - 11.2024
Puller
S&S Activewear
05.2022 - 08.2022
Facilities Coordinator
William Blair
09.1998 - 12.2009
Showroom Coordinator
Kohler
Associate of Arts - Business
Joliet Junior College