Trang Lee
Stuart
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
12
12
years of professional experience
Work History
Manager
Posh Nails
06.2024 - Current
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Maintained general appointment calendar and set shift schedules.
- Managed cash flow, business transactions, banking, and accounting processes.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
Bartender
Tavern 101
08.2015 - 06.2024
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Tavern 1
04.2017 - 03.2018
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server
Cho Cho San Sushi Bar Restaurant
03.2013 - 08.2015
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Served food and beverages promptly with focused attention to customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
No Degree - Hotel, Motel, And Restaurant Management
Glendale Community College
Glendale, CASkills
- Classic Cocktails
- Dining Room Management
- Food Preparation and Safety
- Aloha POS
- Liquor, Beer and Wine Knowledge
- Alcohol Ordering
- Cash Register Operation
- Guest Satisfaction
- Energetic and Outgoing
- High-Volume Environments
- Cash Handling and Management
- Sales Expertise
Timeline
Manager
Posh Nails
06.2024 - Current
Bartender
Tavern 1
04.2017 - 03.2018
Bartender
Tavern 101
08.2015 - 06.2024
Server
Cho Cho San Sushi Bar Restaurant
03.2013 - 08.2015
No Degree - Hotel, Motel, And Restaurant Management
Glendale Community College
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