Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Bailey Fedorchak

St Louis,MO

Summary

Proven to enhance customer satisfaction and drive results, I leveraged my communication skills and technical skills with cameras at Freddy D'angelo Studios to capture unforgettable moments, while my quick decision-making skills ensured seamless event flow. My background spans from managing high-volume email campaigns at ADT to leading teams at Schnucks, consistently achieving operational excellence and high customer service ratings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
years of professional experience

Work History

Freddy D'angelo Studios

Assistant Wedding Photographer
05.2020 - Current

Job overview

  • Served as a reliable backup photographer when needed, ensuring all aspects of the event were properly documented.
  • Stayed up-to-date on industry trends and technology advancements, enhancing overall photography skills.
  • Provided unparalleled support during post-production processes, assisting in photo selection and editing tasks.
  • Enhanced client satisfaction by capturing precious moments in an unobtrusive and authentic manner.
  • Assisted lead photographer in composing visually stunning images for a memorable wedding experience.
  • Developed strong relationships with clients through active listening and empathetic understanding of their vision for their special day.
  • Handled challenging situations diplomatically, resolving any issues that arose on site without disrupting the event flow.
  • Utilized advanced editing techniques to enhance image quality, resulting in increased customer satisfaction.

Posh Salon & Spa

Front Desk Receptionist
03.2024 - 09.2024

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Im4salons LLC

Content Editor
03.2023 - 08.2024

Job overview

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  • Implemented feedback from clients and lead marketer, continuously refining content strategies to better serve audience needs.
  • Ensured timely publication of digital content by managing editorial calendars and coordinating with team members.
  • Conducted thorough research to provide accurate and informative articles on a variety of subjects.
  • Used professional camera to capture on site photos and videos to be turned into marketing material
  • Used programs such as Adobe AfterEffects, Premiere Pro, Capcut, and Canva to create VFX and other digital assets for specific marketing campaigns
  • Strategized future marketing plans for clients, Google ads, pillar ad pieces, commercials and graphics.
  • Created digital TV reel for clients lobby displaying their specials, services, etc

ADT (Secure-24)

Email Marketing Specialist
07.2021 - 07.2023

Job overview

  • Enhanced email campaign performance by strategizing and implementing A/B testing methods.
  • Increased open rates with engaging subject lines and personalized content tailored to target audiences.
  • Collaborated with sales teams to align email marketing efforts with overall business goals and drive lead generation.
  • Managed multiple email marketing projects simultaneously, ensuring timely completion and adherence to budget constraints.
  • Leveraged automation tools to streamline workflows, schedule campaigns, and maintain consistency in communication frequency across various platforms.
  • Optimized email delivery rates through analyzing data, identifying trends, and adjusting strategies accordingly.
  • Ensured compliance with CAN-SPAM regulations by implementing proper opt-in procedures and unsubscribe processes.
  • Stayed abreast of industry best practices for email design, content creation, audience segmentation, analytics reporting, among others.
  • Nurtured new leads through the customer journey by creating engaging drip campaigns tailored to various stages of the sales funnel.

L Brands Inc. Bath And Body Works

Sales Associate
10.2022 - 02.2023

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Schnucks

Deli Manager
07.2016 - 06.2021

Job overview

  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Inventoried food products and associated materials on weekly basis.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Set schedules for 15+ staff by planning and designating shifts and hours.

Education

Oakville High School
St Louis, MO

06.2015

University Overview

Skills

  • Quick Decision Making
  • Detail Orientented
  • Adobe Photoshop
  • Premiere Pro
  • AfterEffects
  • Customer Service expert
  • Effective communicator

Timeline

Front Desk Receptionist
Posh Salon & Spa
03.2024 - 09.2024
Content Editor
Im4salons LLC
03.2023 - 08.2024
Sales Associate
L Brands Inc. Bath And Body Works
10.2022 - 02.2023
Email Marketing Specialist
ADT (Secure-24)
07.2021 - 07.2023
Assistant Wedding Photographer
Freddy D'angelo Studios
05.2020 - Current
Deli Manager
Schnucks
07.2016 - 06.2021
Oakville High School
Bailey Fedorchak