LoriLynne (Lori) Sibio
FRANKLIN,New York
Summary
Achieved significant sales growth at Blake Equipment by mastering territory management and sales strategy development. Leveraged product knowledge and professionalism to foster long-term client relationships, driving repeat business. Excelled in lead generation and problem-solving, consistently surpassing sales targets. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
25
25
years of professional experience
Work History
Territory Sales Representative
Blake Equipment
09.2022 - 08.2024
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
- Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
- Expanded client base through effective prospecting, cold calling, and networking events.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Analyzed competitor tactics and adjusted approach to stay ahead in the marketplace ultimately.
- Implemented innovative sales techniques that led to increased revenue generation from existing accounts.
- Delivered exceptional post-sales support by ensuring client inquiries were addressed quickly while maintaining regular communication.
- Monitored competitor activities within territory, adapting strategies to maintain competitive edge.
- Educated clients on latest product updates and enhancements, keeping them informed and engaged.
- Developed and implemented targeted sales strategy for maximizing market penetration, leading to significant growth in customer base.
- Increased territory sales by cultivating strong relationships with new and existing clients.
- Enhanced client retention by resolving issues swiftly and effectively, maintaining high level of trust and satisfaction.
- Conducted detailed product demonstrations, showcasing features and benefits to secure client commitments.
- Met existing customers to review current services and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Regional Account Manager
Share Corporation
01.2018 - 10.2023
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Mentored junior account managers on best practices in relationship-building, negotiation techniques, and closing deals.
- Generated leads through networking, cold calls and industry connections.
- Collaborated with sales team to develop innovative strategies for prospecting new clients and expanding market share.
- Worked closely with marketing teams to create targeted campaigns designed to attract key decision-makers in prospective businesses.
- Informed customers of promotions to increase sales productivity and volume.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Generated advertising brochure for vendor use.
- Trained new employees on customer service, money handling and organizing strategies.
Key Account Manager
Kimball Midwest
10.2011 - 05.2017
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed comprehensive account plans, setting clear objectives and strategies for growth.
- Tailored sales pitches to address unique challenges and needs of each key account, improving conversion rates.
- Facilitated training sessions for new account management staff, sharing best practices and experiences.
- Developed and maintained strong relationships with key clients to ensure long-term business growth.
- Initiated cross-selling and upselling strategies to maximize account revenue potential.
- Collaborated with product development teams to tailor offerings to key account needs, enhancing product relevance and appeal.
Territory Sales Representative
NCH Corporation
01.2000 - 05.2011
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
- Streamlined territory management process, resulting in more efficient time allocation for account visits.
- Expanded client base through effective prospecting, cold calling, and networking events.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Increased territory sales by cultivating strong relationships with new and existing clients.
- Drove customer satisfaction and loyalty, conducting regular follow-up meetings to understand and address their evolving needs.
Education
Bachelor of Science -
University of Scranton
Scranton, PA05.1986
High School Diploma -
Lakeland Junior SeniorHigh School
Jermyn, PA06.1982
Skills
- Sales strategy development
- Product Knowledge
- Territory Management
- Lead Generation
- Customer training
- Sales Techniques
- Problem-solving abilities
- Goal Setting
- Professionalism
- Time management abilities
Accomplishments
I was given 98 "house accounts" doing less than $500,000 per year to start my territory. First year budget was 1.1 million and I exceeded that by growing my accounts to 128 and finished at 1.8 million.
For present year (2024) my forecast was 1.8 million and as of July 14th was at 1.2 million. With the relationships I have with customers and vendors alike my personal goal was 2.4 million.
Timeline
Territory Sales Representative
Blake Equipment
09.2022 - 08.2024
Regional Account Manager
Share Corporation
01.2018 - 10.2023
Key Account Manager
Kimball Midwest
10.2011 - 05.2017
Territory Sales Representative
NCH Corporation
01.2000 - 05.2011
Bachelor of Science -
University of Scranton
High School Diploma -
Lakeland Junior SeniorHigh School
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