Mary Haynes
Cedar Rapids,IA
Summary
I'm a dedicated and hardworking individual with experience balancing academic and professional responsibilities. Skilled in customer service, teamwork, and time management, developed through current employment and a commitment to academic success. Excels in adapting to new challenges and pursuing goals with determination and focus.
Overview
5
5
years of professional experience
Work History
OGP
Walmart
Marion, IA
10.2023 - 01.2025
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
CNA/Kitchen Aide
Keystone Care Center
Keystone, IA
05.2021 - 05.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
Cashier
Big G Food Store
Belle Plaine, IA
07.2020 - 05.2021
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
Education
No Degree - Dental Hygiene
Kirkwood Community College
05-2027
High School Diploma -
Belle Plaine Jr/ Sr Highschool
03-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking Abilities
- Organizational skills
Languages
English
Full Professional
Contact
Email - Maryghaynes@icloud.com
Personal Contact - 319-551-5506
Education
Belle Plaine, IA,Cedar Rapids, IA
Timeline
OGP
Walmart
10.2023 - 01.2025
CNA/Kitchen Aide
Keystone Care Center
05.2021 - 05.2023
Cashier
Big G Food Store
07.2020 - 05.2021
No Degree - Dental Hygiene
Kirkwood Community College
High School Diploma -
Belle Plaine Jr/ Sr Highschool
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