Rajakumari (Raj) Chandrasekar

Northrop Grumman, McLean, VA | April 2012 - December 2020

Project: ePerformance (Electronic Performance Management System)

Clients: Department of Energy (DOE) | Veterans Affairs (VA) | Department of Justice Bureau of Prison (DOJBOP) | National Credit Union Association (NCUA) | US Agency for Global Media (US Broadcasting Board of Governors)

• Lead QA processes throughout the software development life cycle, including developing test plans and test cases using Agile Scrum methodology.
• Directed a team of IT specialists in a high-velocity Agile environment, achieving a 50% reduction in regression testing time through optimized test plans.
• Automated and managed over 500 automated and manual test scenarios weekly, maintaining a steady release cadence with less than 2% rollback incidents.
• Authored and maintained comprehensive QA documentation, facilitating knowledge sharing and onboarding new team members, and mentoring interns in manual and automation testing.
• Conducted 508 compliance testing using JAWS, JAWS Inspect, ANDI, and Color Contrast Analyser (CCA).
• Lead the design and implementation of a new web application interface, increasing user retention by 25%.
• Collaborated with cross-functional teams to align UX strategies with business objectives, boosting customer satisfaction scores by 30.
• Led Performance testing using JMeter for ePerformance applications.

Environment: Microsoft Windows | .Net | Visual Basic | Silverlight | Oracle | SQL | Rally | Quality Center | UFT | Jmeter | Jaws | ANDI | Postman |

Northrop Grumman, McLean, VA | April 2012 - December2020

Project: ePerformance (Electronic Performance Management System); Client: Federal Agencies

• Leading and coaching Agile Scrum teams, including developers, QA testers, business analysts, product support, product owners, and program managers, ensuring the effective use and practices of Lean-Agile Scrum and Kanban frameworks.
• Spearheading over 200 Agile ceremonies, including backlog grooming, sprint planning, daily stand ups, retrospectives, story refinement, and release planning.
• Collaborating with the Product Owner to align teams with the product vision, sprint goals, and necessary information.
• Ensuring user stories are clear, concise, prioritized, understood, and ready for team work.
• Identifying and removing over 50 impediments, protecting the team from outside influences and enhancing their ability to deliver.
• Implementing a continuous improvement process, resulting in a 25% increase in team productivity and a 50% reduction in rework.
• Successfully coaching and mentoring team members and new hires, resulting in a 50% increase in employee engagement and satisfaction.
• Managing the entire Scrum process from initiation to delivery.
• Collaborated with Product Owners to refine requirements and ensure alignment with business goals.

Northrop Grumman, McLean, VA | April 2012 - December 2020

Project: FedRAMP (Federal Risk and Authorization Management Program); Client: Federal Agencies

• Extensive experience using Burp Suite Professional and its extensions in Penetration Testing for web Applications.
• Collaborate with software development, system engineering and security architect peers to continually improve the security posture of applications and ensure the proper implementation of the security controls.
• Execute security assessments in accordance with NIST SP 800-53, 800-37, 800-171, and other authoritative IT security guidance.
• Manage compliance monitoring including inventory, vulnerability management, POAM and continuous monitoring and reporting and other recurring compliance activities.
• Lead and support monthly scan and annual third-party assessment organization and other 3rd-party risk assessment activities.
• Familiarity with vulnerability assessment, remediation and Penetration testing best practices.

Project: eOPF (Electronic Official Personnel Folder); Client: Federal Agencies

• Collaborated with cross functional teams to ensure with seamless integration of automation practices, improving product quality.
• Managed a rigorous negative testing program, identifying 300+ potential fail points and proactively safeguarding user experience.
• Performed various Section 508 accessibility compliance test with JAWS, ANDI, and Color Contrast Analyzer (CCA) etc.,
• Participated in regular code reviews, reinforcing best practices and maintaining code quality standards.

Environment: Microsoft Windows | .Net | Visual Basic | Silverlight | Oracle | Quality Center | QTP | Jaws |

Project: Army Custom Workflow; Client: Army Custom Workflow

• Collaborated with cross functional teams to ensure with seamless integration of automation practices, improving product quality.
• Managed a rigorous negative testing program, identifying 300+ potential fail points and proactively safeguarding user experience.
• Performed various Section 508 accessibility compliance test with JAWS, ANDI, and Color Contrast Analyzer (CCA) etc.,
• Participated in regular code reviews, reinforcing best practices and maintaining code quality standards.

Environment: Microsoft Windows | .Net | Visual Basic | Silverlight | Oracle | QTP | PVCS Tracker | Jaws |

Project: Inflowsuite; Client: IRS

• Developed and executed 150+ automated test scenarios bi-weekly, resulting in a steady release cadence with less than 2% rollback incidents for the entire Inflowsuite Application.
• Spearheaded the adoption of SQL Clients for database testing, leading to a 40% improvement in data validation accuracy.
• Played a pivotal role in a significant update of a consumer-facing app, which led to a user satisfaction increase of 20%.

Environment: Microsoft Windows | Java | J2EE | JDBC | LDAP directory Server | Java | Sun one directory Server | Microsoft SQL Server | Oracle | QTP | Quality Center |

Pacific Crossing | January 2009 - March 2009

Project: e.Power (Software Platform for Business Process Management) / CMIS Integration; Client: Federal Agencies; Client: Federal Agencies

• Developed and managed 350+ automated test scripts for e.Power applications, enhancing testing efficiency across federal agency projects.
• Conducted 508 compliance testing and defect tracking using PVCS Tracker and PITTS, driving the resolution of over 200 defects.
• Mentored team members in automation practices, fostering a culture of continuous improvement within the QA team.

Environment: Microsoft 32-bit | .NET | Quick Test Pro | Quality Center | Oracle11g / SQL2008 | JavaScript | HTML | .Net | Silverlight | Quality Center | QTP | LoadRunner | Jaws |

• Set up automation test environments and developed 200+ automated scripts, detecting 24% more critical defects during early development stages.
• Conducted load tests using Load Runner, optimizing system performance by 26%.
• Authored and executed 150+ test plans and cases, coordinating defect tracking and resolution using Test Director.
• Develop and execute backend SQL queries to validate input data submitted through GUI with the actual data in the Database.

Environment: Quick Test Pro | Win Runner | LoadRunner | Test Director | Rational Clear Quest | Windows
NT | Visual Basic | Oracle | ASP.NET | HTML/DHTML | FrontPage

• Streamlined QA processes by conducting thorough root cause analysis and recommending corrective actions.

• Improved data processing speed by 20% by designing GUI screens and relational databases with Ingress.
• Developed and implemented Data Interface for rules-based validation and processing of large volumes of claims data.
• Created custom SQL queries for ad-hoc reporting and bulk data updates.

Environment: INGRESS | SQL | UNIX | Windows NT