Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael Harper

Middletown,NJ

Summary

Solution-oriented Network Engineer with a strong foundation in Ethernet services, SD-WAN technologies, and voice telecommunications systems. Focused on learning emerging technologies in network optimization, infrastructure design, planning, and architecture. Combines technical expertise with excellent interpersonal and problem-solving skills to deliver high-impact solutions in dynamic, fast-paced environments.

Overview

3
3
years of professional experience

Work History

Network Engineer

MetTel
Holmdel, USA
08.2024 - Current
  • Provide Tier 2 network support for VMware VeloCloud Edge and MetTel’s DataRemote/PIAB solutions, focusing on troubleshooting and improving network performance
  • Collaborate with senior engineers to design and implement scalable solutions tailored to client needs
  • Conduct network performance analysis, identifying areas for optimization in network traffic flow and deployment strategies utilizing diagnostic tools such as VeloCloud Orchestrator and DMP
  • Configure, deploy, and maintain SD-WAN and Voice solutions, enhancing network scalability and reliability

Provisioner – Advanced Services

MetTel
Holmdel, USA
06.2022 - 08.2024
  • Oversee the design and planning of 100 plus ethernet circuit installations and changes, including DIA, PTP, LOS and MPLS circuits, ensuring proper alignment with client specifications and business goals
  • Coordinate network feature changes, such as bandwidth upgrades, IP changes and disconnects applying a design-thinking approach to meet evolving client needs
  • Working with project managers, vendors and end users providing daily/weekly project updates and ensuring project success

Education

Bachelor of Science - Computer Science

Kean University
Union, NJ
05.2021

Skills

  • IP Configuration (LAN/WAN, Subnet Masks)
  • SD-WAN/Voice implementation
  • Linux/UNIX/Virtual Machine Environments
  • Vendor & Client Management
  • Information Security
  • Network Design & Architecture (Voice, SD-WAN, MPLS, Ethernet)
  • Strategic Planning & Network Performance Analysis
  • Effective Communication & Technical Documentation
  • Cross-functional Collaboration & Team Coordination

Affiliations

Association of Computing Machinery, Member

Timeline

Network Engineer

MetTel
08.2024 - Current

Provisioner – Advanced Services

MetTel
06.2022 - 08.2024

Bachelor of Science - Computer Science

Kean University

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