Over 10 years of experince in customer-oriented, strategic-thinking sales management profession. Successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overseeing the work of all office employees to ensure they work productively, meet deadlines, and meet company standards.
Answering telephone calls and emails from customers and clients, and directing them to relevant staff.
Client Account Management and billing using HHAeXchange software platform
Employee Account Management
· Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required.
Interviewing and training new office employees, and organizing their employment paperwork.
· Reporting office progress to senior management and working with them to improve office operations and procedures.
· Processing employee payroll using Employeronthego software platform
· Creating and managing employee schedules.
· Processing client bills for services offered, etc.
Over 10 years of customer service and sales experience