Stefani Richardson
Lakewood
Summary
Accomplished Bar Manager and Bartender with a robust background in hospitality, showcased through exceptional guest service and a knack for creating innovative cocktails. Excelled in team supervision and conflict resolution, enhancing operational efficiency and customer satisfaction. Proficient in Microsoft Office and social media, driving engagement and brand visibility.
Overview
7
7
years of professional experience
Work History
Bartender
Church and Union
09.2024 - Current
- Helped guests complete purchases, locate items and provided an exceptional experience.
- Organized bar inventory and kept stock within optimal levels to meet expected customer demands.
- Ability to create different cocktail recipes and serve 300+ drinks per night.
- Ability to create additives for cocktails that are created with in house recipes to enhance the cocktail or mocktail experience.
- Developed and enforced standard operating procedures that maintained compliance with health and safety regulations and ensured a clean and organized bar environment
- Organized bar inventory and kept stock within optimal levels to meet expected customer demands.
Bar Manager/Lead Bartender
Bar Louie
01.2023 - Current
- Fostered a positive work environment by encouraging teamwork, open communication, and a strong sense of camaraderie among staff.
- Developed and enforced standard operating procedures that maintained compliance with health and safety regulations and ensured a clean and organized bar environment
- Managed budgeting and financial reporting, achieving consistent profitability while adhering to cost control measures.
- Organized bar inventory and kept stock within optimal levels to meet expected customer demands.
Bartender
Pindustry
06.2022 - 01.2023
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with team members to solve problems and handle customer concerns.
- Organized bar inventory and kept stock within optimal levels to meet expected customer demands.
Practicum Internship
Angelo State University
08.2021 - 05.2022
- Provided individual and group counseling.
- Under supervision, practical experience was gained in the area of counseling while earning academic credit for satisfactory performance during the internship.
- Applied theoretical knowledged gained in the classroom to real-life practical problems.
- Obtained 300+ direct and indirect client hours.
- Provided teletherapy.
- Ran social media pages, created graphics, processed analytics.
Waitress/Bartender/Shift Leader/Trainer
Buffalo Wild Wings
08.2017 - 05.2022
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Organized bar inventory and kept stock within optimal levels to meet expected customer demands.
Co-lead Psychoeducational Group for Athletes
Angelo State University
02.2022 - 03.2022
- Provided psychoeducation to college aged athletes.
Co-Lead Divorce Workshop
Angelo State University
02.2022 - 03.2022
- Provided a psychotherapeutic workshop for students that have suffered or are suffering from parental divorce.
Co-Lead LGBTQ+ Group Counseling
Angelo State University
10.2021 - 11.2021
- Processing group for a limited amount of students within the LGBTQ+ community.
Education
Master of Science - MS - Counseling Psychology
Angelo State University
05-2022
Bachelor of Science - BS - Psychology
Angelo State University
05-2019
Associate of Science - General Studies
Collin County Community College
Plano, TX05-2016
Skills
- Analytical Skills
- Interpersonal Communication
- Conflict Resolution
- Microsoft Office
- Team Supervision
- Client Support
- Scheduling
- Create Graphics/Social Media
- Hospitality and guest service
Timeline
Bartender
Church and Union
09.2024 - Current
Bar Manager/Lead Bartender
Bar Louie
01.2023 - Current
Bartender
Pindustry
06.2022 - 01.2023
Co-lead Psychoeducational Group for Athletes
Angelo State University
02.2022 - 03.2022
Co-Lead Divorce Workshop
Angelo State University
02.2022 - 03.2022
Co-Lead LGBTQ+ Group Counseling
Angelo State University
10.2021 - 11.2021
Practicum Internship
Angelo State University
08.2021 - 05.2022
Waitress/Bartender/Shift Leader/Trainer
Buffalo Wild Wings
08.2017 - 05.2022
Master of Science - MS - Counseling Psychology
Angelo State University
Bachelor of Science - BS - Psychology
Angelo State University
Associate of Science - General Studies
Collin County Community College
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